A stylish reusable 350ml coffee cup from Ecoffee cup.

The cup is made from a mix of natural fibres (cornstalk and bamboo), non-GMO corn starch and a plant-based resin derived from aloe and soybean­ extract. The natural corn stalk and bamboo fibre is upcycled from materials previously burned by farmers. These materials are plentiful and do not require any form of forest or food-compromise farming.

Ecoffee Cup is made with more than 97.5% natural materials and, unlike most other bamboo fibre products which consist of up to 60% melamine, they have been independently tested and verified by UK test house, Intertek to contain

Each year over 300 billion single-use coffee cups are manufactured globally. Due to their plastic content, less than 2% will ever be recycled. As takeaway drink consumption grows, so does the problem of waste. Each time you choose to re-use, even just once a week, you will be helping in the fight against single-use waste.

Imagine the massive difference we could make if everyone did the same. Light, bright and beautiful to drink from, with no plastic or metal after taste, with Ecoffee cup, it’s easy to Choose to Re-use every single day. If 2 million people chose to re-use just once a week, we would stop 104,000,000 single-use cups going to landfill each year.

• Light, bright and beautiful to drink from
• Independently tested in EU
• Fully dishwasher-safe • Series 2.0 Ecoffee Cup is fully microwave-safe
• Suitable for daily usage to +100°C
• Free from animal or animal-derived products
• M – Regular Volume: 350ml/ 12oz
• Height: 105mm/ 4⅛ inch
• Top diameter: 85mm/ 3.35 inch
• Bottom diameter: 60mm/ 2.4 inch
• Weight: 142g/ 5.53oz
  

DELIVERY & RETURNS

DUE TO THE CURRENT GOVERNMENT ADVICE IN REGARDS TO COVID-19, please note delivery may be slightly slower than usual. We’re despatching parcels as normal, but some parcels are taking longer than usual to be delivered.

We sent most of our orders out via Royal Mail*, we work to dispatch within 24 hours, this means your order will be with you in between 2 – 4 working days.

If you order next day delivery (orders MUST be received by 1pm), your parcel will be sent by Royal Mail Special Delivery which is guaranteed next day delivery. We do not currently offer Saturday delivery.

Keep + Kind is currently a one-woman indie store, meaning I pick, pack and ship all the products. I do try and keep to sociable hours to spend time with my family, so if you email on a Friday evening it's likely I'll get back to you on Monday morning.

DELIVERY COSTS:

• Standard delivery: (We are currently shipping everything by Royal Mail 24).£3.95 Order Monday to Sunday for delivery in 2-4 working days (including Northern Ireland, Highlands and Channel Islands).

• Next day delivery: Order before midday for next day Royal Mail Guaranteed delivery - Monday to Friday. After midday parcels will be sent the following business day. 

Free Standard Delivery

Free standard delivery is available on orders over £50 to England, Wales, Scottish Lowlands, Scottish Highlands, Scilly Isles and Isle of Man.

Next Day Delivery - Currently unavailable 

WE ARE CURRENTLY UNABLE TO OFFER NEXT DAY DELIVERY DUE TO LOCAL POST OFFICE OPENING TIMES.

Acceptance of Parcels

All items will be delivered to the address that you have provided, and not necessarily you in person.

If someone else signs for or otherwise accepts your parcel, the parcel will be deemed to have been delivered and no claim for none delivery will be accepted. If your parcel is delivered to BFPO, a block of flats, a university halls of residence, a house of multiple occupancy or a place of work it will be up to you to recover the parcel from whoever accepted it.

All deliveries must be accepted upon presentation by our delivery agents, even if you no longer want the products. Refusal to accept delivery of a parcel will render you liable for return delivery charges which can be substantial.

If there is a problem with the parcel you are receiving, please still accept the delivery, ask the courier to record the nature of the problem and then contact us so we can attempt to resolve the issue for you.

Re-delivery or redirection may be possible at additional cost.

Damage caused in transit can only be claimed if the damage is reported to the carrier upon signing for the goods. 

If you suspect a lost delivery, please contact us straight away providing your name, address and order number. We’ll look into it straight away.

RETURNS

We hope you’re happy with your Keep + Kind purchase. If you decide it’s not quite right for you, you can return most items (see exclusions below). Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

Please email us at returns@keepandkind.com to arrange a return, exchange or refund with 30 days of purchase.

If your item has arrived damaged or broken, we request that you email us as soon as possible after receiving your purchase and within one week. Please include images of the damaged product. This does not affect your statutory rights.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. We reserve the right to refuse a return on items deemed not to be resalable.

Several types of goods are exempt from being returned. Perishable goods such as food, cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases, specifically pierced earrings, nail varnish and face masks cannot be returned.

Please do not send your purchase back to the manufacturer.

We reserve the right to refuse to exchange or refund items that are not damaged or broken beyond their description, or the issue is not highlighted within 30 days of purchase. Any refunds will be made using the original payment method and only once your item has been returned by post. Depending on method of return, it can take up to 10 days for your returned parcel to reach us.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

There are certain situations where only partial refunds are granted: (if applicable)

• Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
• Any item that is returned more than 30 days after purchase.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at returns@keepandkind.com.

Gifts If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift credit will be emailed to you. If the item wasn’t marked as a gift when purchased, or the gift giver had the order sent to themselves to give to you later, we will have to send a refund to the person who originally made the order (the gift giver).

Address to return product:

To return your items, you should mail them to: PO Box 469, Lymington, SO41 1GE, United Kingdom. You will be responsible for paying for your own shipping costs for returning your item.

If items are returned to us without postage having been paid we will deduct the cost from any refund due.

Shipping costs are non-refundable. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

Create a stylish table centrepiece with these contemporary orbital candle holder in a matt clay finish, available in white, grey or charcoal grey. 

Perfect as an original gift idea or for your home. The candle holders can be decorated with succulent plants or pine cones for an individual or seasonal look. 

Candles not included. Succulents for illustrative purposes only. 

Aery work hard to minimise their impact on the planet, using soy waxes, plastic free and recycled packaging. 

• One candle holder in white, grey or charcoal grey
• Size:15.5cm x 15.5cm x 5cm
• Recycled packaging
• Never leave a burning candle unattended
• Candles not included. Fits standard large taper candles with 7/8 inch base
• Succulents for illustrative purposes only

DELIVERY & RETURNS

DUE TO THE CURRENT GOVERNMENT ADVICE IN REGARDS TO COVID-19, please note delivery may be slightly slower than usual. We’re despatching parcels as normal, but some parcels are taking longer than usual to be delivered.

We sent most of our orders out via Royal Mail*, we work to dispatch within 24 hours, this means your order will be with you in between 2 – 4 working days.

If you order next day delivery (orders MUST be received by 1pm), your parcel will be sent by Royal Mail Special Delivery which is guaranteed next day delivery. We do not currently offer Saturday delivery.

Keep + Kind is currently a one-woman indie store, meaning I pick, pack and ship all the products. I do try and keep to sociable hours to spend time with my family, so if you email on a Friday evening it's likely I'll get back to you on Monday morning.

DELIVERY COSTS:

• Standard delivery: (We are currently shipping everything by Royal Mail 24).£3.95 Order Monday to Sunday for delivery in 2-4 working days (including Northern Ireland, Highlands and Channel Islands).

• Next day delivery: Order before midday for next day Royal Mail Guaranteed delivery - Monday to Friday. After midday parcels will be sent the following business day. 

Free Standard Delivery

Free standard delivery is available on orders over £50 to England, Wales, Scottish Lowlands, Scottish Highlands, Scilly Isles and Isle of Man.

Next Day Delivery - Currently unavailable 

WE ARE CURRENTLY UNABLE TO OFFER NEXT DAY DELIVERY DUE TO LOCAL POST OFFICE OPENING TIMES.

Acceptance of Parcels

All items will be delivered to the address that you have provided, and not necessarily you in person.

If someone else signs for or otherwise accepts your parcel, the parcel will be deemed to have been delivered and no claim for none delivery will be accepted. If your parcel is delivered to BFPO, a block of flats, a university halls of residence, a house of multiple occupancy or a place of work it will be up to you to recover the parcel from whoever accepted it.

All deliveries must be accepted upon presentation by our delivery agents, even if you no longer want the products. Refusal to accept delivery of a parcel will render you liable for return delivery charges which can be substantial.

If there is a problem with the parcel you are receiving, please still accept the delivery, ask the courier to record the nature of the problem and then contact us so we can attempt to resolve the issue for you.

Re-delivery or redirection may be possible at additional cost.

Damage caused in transit can only be claimed if the damage is reported to the carrier upon signing for the goods. 

If you suspect a lost delivery, please contact us straight away providing your name, address and order number. We’ll look into it straight away.

RETURNS

We hope you’re happy with your Keep + Kind purchase. If you decide it’s not quite right for you, you can return most items (see exclusions below). Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

Please email us at returns@keepandkind.com to arrange a return, exchange or refund with 30 days of purchase.

If your item has arrived damaged or broken, we request that you email us as soon as possible after receiving your purchase and within one week. Please include images of the damaged product. This does not affect your statutory rights.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. We reserve the right to refuse a return on items deemed not to be resalable.

Several types of goods are exempt from being returned. Perishable goods such as food, cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases, specifically pierced earrings, nail varnish and face masks cannot be returned.

Please do not send your purchase back to the manufacturer.

We reserve the right to refuse to exchange or refund items that are not damaged or broken beyond their description, or the issue is not highlighted within 30 days of purchase. Any refunds will be made using the original payment method and only once your item has been returned by post. Depending on method of return, it can take up to 10 days for your returned parcel to reach us.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

There are certain situations where only partial refunds are granted: (if applicable)

• Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
• Any item that is returned more than 30 days after purchase.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at returns@keepandkind.com.

Gifts If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift credit will be emailed to you. If the item wasn’t marked as a gift when purchased, or the gift giver had the order sent to themselves to give to you later, we will have to send a refund to the person who originally made the order (the gift giver).

Address to return product:

To return your items, you should mail them to: PO Box 469, Lymington, SO41 1GE, United Kingdom. You will be responsible for paying for your own shipping costs for returning your item.

If items are returned to us without postage having been paid we will deduct the cost from any refund due.

Shipping costs are non-refundable. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

Hold space for yourself with Aery Living's Happy Space Candle.

Rose, geranium and amber with hints of jasmine, sandalwood and cedar.

Inhale deeply and let the healing power of Aromatherapy soothe your mind, body and soul. Aery bring you the opportunity to press pause and create tranquil, uplifting sanctuaries with their unique blends. Stir the senses and enhance your environment, mood and well being. Restore balance and bring the mind and body into harmony.

Good For You & Good For The Planet

Beautiful scents, stylish minimal design and the finest sustainable ingredients.

Clean and long-burning (45 hours) biodegradable soy wax with lead free cotton wicks.

• Plastic Free
• GMO & Palm Free
• Sustainable Soy
• Vegan European Grown Soy
• NO Paraffin or Mineral Wax Not Tested on Animals
• Recyclable Glass
• Recycled Tube Packaging
• Printed with Non-Toxic Plant Based Ink
• 45 Hour Burn
• Vegan
• Net wt 7oz ℮ 200g
• Made in England
  

DELIVERY & RETURNS

DUE TO THE CURRENT GOVERNMENT ADVICE IN REGARDS TO COVID-19, please note delivery may be slightly slower than usual. We’re despatching parcels as normal, but some parcels are taking longer than usual to be delivered.

We sent most of our orders out via Royal Mail*, we work to dispatch within 24 hours, this means your order will be with you in between 2 – 4 working days.

If you order next day delivery (orders MUST be received by 1pm), your parcel will be sent by Royal Mail Special Delivery which is guaranteed next day delivery. We do not currently offer Saturday delivery.

Keep + Kind is currently a one-woman indie store, meaning I pick, pack and ship all the products. I do try and keep to sociable hours to spend time with my family, so if you email on a Friday evening it's likely I'll get back to you on Monday morning.

DELIVERY COSTS:

• Standard delivery: (We are currently shipping everything by Royal Mail 24).£3.95 Order Monday to Sunday for delivery in 2-4 working days (including Northern Ireland, Highlands and Channel Islands).

• Next day delivery: Order before midday for next day Royal Mail Guaranteed delivery - Monday to Friday. After midday parcels will be sent the following business day. 

Free Standard Delivery

Free standard delivery is available on orders over £50 to England, Wales, Scottish Lowlands, Scottish Highlands, Scilly Isles and Isle of Man.

Next Day Delivery - Currently unavailable 

WE ARE CURRENTLY UNABLE TO OFFER NEXT DAY DELIVERY DUE TO LOCAL POST OFFICE OPENING TIMES.

Acceptance of Parcels

All items will be delivered to the address that you have provided, and not necessarily you in person.

If someone else signs for or otherwise accepts your parcel, the parcel will be deemed to have been delivered and no claim for none delivery will be accepted. If your parcel is delivered to BFPO, a block of flats, a university halls of residence, a house of multiple occupancy or a place of work it will be up to you to recover the parcel from whoever accepted it.

All deliveries must be accepted upon presentation by our delivery agents, even if you no longer want the products. Refusal to accept delivery of a parcel will render you liable for return delivery charges which can be substantial.

If there is a problem with the parcel you are receiving, please still accept the delivery, ask the courier to record the nature of the problem and then contact us so we can attempt to resolve the issue for you.

Re-delivery or redirection may be possible at additional cost.

Damage caused in transit can only be claimed if the damage is reported to the carrier upon signing for the goods. 

If you suspect a lost delivery, please contact us straight away providing your name, address and order number. We’ll look into it straight away.

RETURNS

We hope you’re happy with your Keep + Kind purchase. If you decide it’s not quite right for you, you can return most items (see exclusions below). Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

Please email us at returns@keepandkind.com to arrange a return, exchange or refund with 30 days of purchase.

If your item has arrived damaged or broken, we request that you email us as soon as possible after receiving your purchase and within one week. Please include images of the damaged product. This does not affect your statutory rights.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. We reserve the right to refuse a return on items deemed not to be resalable.

Several types of goods are exempt from being returned. Perishable goods such as food, cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases, specifically pierced earrings, nail varnish and face masks cannot be returned.

Please do not send your purchase back to the manufacturer.

We reserve the right to refuse to exchange or refund items that are not damaged or broken beyond their description, or the issue is not highlighted within 30 days of purchase. Any refunds will be made using the original payment method and only once your item has been returned by post. Depending on method of return, it can take up to 10 days for your returned parcel to reach us.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

There are certain situations where only partial refunds are granted: (if applicable)

• Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
• Any item that is returned more than 30 days after purchase.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at returns@keepandkind.com.

Gifts If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift credit will be emailed to you. If the item wasn’t marked as a gift when purchased, or the gift giver had the order sent to themselves to give to you later, we will have to send a refund to the person who originally made the order (the gift giver).

Address to return product:

To return your items, you should mail them to: PO Box 469, Lymington, SO41 1GE, United Kingdom. You will be responsible for paying for your own shipping costs for returning your item.

If items are returned to us without postage having been paid we will deduct the cost from any refund due.

Shipping costs are non-refundable. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

Have a whale of a time and make a splash with Sip by S'well's bright and colourful yellow and blue reusable bottle. A firm favourite with kids of all ages.

Bottles feature double-walled, vacuum-insulated construction to keep your drinks cold for 18 hours or hot for 8.

S'well is inspired to bring style, innovation and joy to sustainable living and we're here for it! They a proud partner of UNICEF, committing over £1M since 2017 to help provide clear and safe water to the world's most vulnerable communities. Through 2020, S’well is focused on supporting water programs across Madagascar – a country where nearly 50% of the population lacks access to clean drinking water. They're supporting UNICEF’s efforts to build infrastructure, educate families on water-borne diseases and promote national reform to make a sustainable, long-lasting change.

• S’ip by S’well 295mL Bottles feature double-walled, vacuum-insulated construction to keep your drinks cold for 18 hours or hot for 8.
• H 21cm x Dia. 7cm
• It offers a condensation-free exterior and leak-free cap.
• Toss it in your bag without worrying about spills or drips.
• Fits most cup holders. Perfect for cold water, hot coffee and everything in between.
• Made from 18/8, food-grade stainless steel. BPA/BPS-free and reusable. Hand-wash only.

DELIVERY & RETURNS

DUE TO THE CURRENT GOVERNMENT ADVICE IN REGARDS TO COVID-19, please note delivery may be slightly slower than usual. We’re despatching parcels as normal, but some parcels are taking longer than usual to be delivered.

We sent most of our orders out via Royal Mail*, we work to dispatch within 24 hours, this means your order will be with you in between 2 – 4 working days.

If you order next day delivery (orders MUST be received by 1pm), your parcel will be sent by Royal Mail Special Delivery which is guaranteed next day delivery. We do not currently offer Saturday delivery.

Keep + Kind is currently a one-woman indie store, meaning I pick, pack and ship all the products. I do try and keep to sociable hours to spend time with my family, so if you email on a Friday evening it's likely I'll get back to you on Monday morning.

DELIVERY COSTS:

• Standard delivery: (We are currently shipping everything by Royal Mail 24).£3.95 Order Monday to Sunday for delivery in 2-4 working days (including Northern Ireland, Highlands and Channel Islands).

• Next day delivery: Order before midday for next day Royal Mail Guaranteed delivery - Monday to Friday. After midday parcels will be sent the following business day. 

Free Standard Delivery

Free standard delivery is available on orders over £50 to England, Wales, Scottish Lowlands, Scottish Highlands, Scilly Isles and Isle of Man.

Next Day Delivery - Currently unavailable 

WE ARE CURRENTLY UNABLE TO OFFER NEXT DAY DELIVERY DUE TO LOCAL POST OFFICE OPENING TIMES.

Acceptance of Parcels

All items will be delivered to the address that you have provided, and not necessarily you in person.

If someone else signs for or otherwise accepts your parcel, the parcel will be deemed to have been delivered and no claim for none delivery will be accepted. If your parcel is delivered to BFPO, a block of flats, a university halls of residence, a house of multiple occupancy or a place of work it will be up to you to recover the parcel from whoever accepted it.

All deliveries must be accepted upon presentation by our delivery agents, even if you no longer want the products. Refusal to accept delivery of a parcel will render you liable for return delivery charges which can be substantial.

If there is a problem with the parcel you are receiving, please still accept the delivery, ask the courier to record the nature of the problem and then contact us so we can attempt to resolve the issue for you.

Re-delivery or redirection may be possible at additional cost.

Damage caused in transit can only be claimed if the damage is reported to the carrier upon signing for the goods. 

If you suspect a lost delivery, please contact us straight away providing your name, address and order number. We’ll look into it straight away.

RETURNS

We hope you’re happy with your Keep + Kind purchase. If you decide it’s not quite right for you, you can return most items (see exclusions below). Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

Please email us at returns@keepandkind.com to arrange a return, exchange or refund with 30 days of purchase.

If your item has arrived damaged or broken, we request that you email us as soon as possible after receiving your purchase and within one week. Please include images of the damaged product. This does not affect your statutory rights.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. We reserve the right to refuse a return on items deemed not to be resalable.

Several types of goods are exempt from being returned. Perishable goods such as food, cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases, specifically pierced earrings, nail varnish and face masks cannot be returned.

Please do not send your purchase back to the manufacturer.

We reserve the right to refuse to exchange or refund items that are not damaged or broken beyond their description, or the issue is not highlighted within 30 days of purchase. Any refunds will be made using the original payment method and only once your item has been returned by post. Depending on method of return, it can take up to 10 days for your returned parcel to reach us.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

There are certain situations where only partial refunds are granted: (if applicable)

• Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
• Any item that is returned more than 30 days after purchase.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at returns@keepandkind.com.

Gifts If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift credit will be emailed to you. If the item wasn’t marked as a gift when purchased, or the gift giver had the order sent to themselves to give to you later, we will have to send a refund to the person who originally made the order (the gift giver).

Address to return product:

To return your items, you should mail them to: PO Box 469, Lymington, SO41 1GE, United Kingdom. You will be responsible for paying for your own shipping costs for returning your item.

If items are returned to us without postage having been paid we will deduct the cost from any refund due.

Shipping costs are non-refundable. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

The Amber Necklace is a modern addition to A Weathered Penny's design-led jewellery collection. This irregular shape features a hammered effect for added texture. Pair with a nude colour palette this Autumn. This necklace is finished with 18k gold plating and a polished finish.

Achingly cool, A Weathered Penny carefully design and curate their collection of shapes and colours taking inspiration from seasonal colours and natural landscapes. Each piece is specifically designed to infuse a modern sense of being. 

A Weathered Penny have a solid Sustainability Commitment Policy and partner with One Tree Planted to plant a tree with each order received.

• Polished finish
• 66cm chain
• Crafted in 18k gold plating
• All jewellery is nickel free

DELIVERY & RETURNS

DUE TO THE CURRENT GOVERNMENT ADVICE IN REGARDS TO COVID-19, please note delivery may be slightly slower than usual. We’re despatching parcels as normal, but some parcels are taking longer than usual to be delivered.

We sent most of our orders out via Royal Mail*, we work to dispatch within 24 hours, this means your order will be with you in between 2 – 4 working days.

If you order next day delivery (orders MUST be received by 1pm), your parcel will be sent by Royal Mail Special Delivery which is guaranteed next day delivery. We do not currently offer Saturday delivery.

Keep + Kind is currently a one-woman indie store, meaning I pick, pack and ship all the products. I do try and keep to sociable hours to spend time with my family, so if you email on a Friday evening it's likely I'll get back to you on Monday morning.

DELIVERY COSTS:

• Standard delivery: (We are currently shipping everything by Royal Mail 24).£3.95 Order Monday to Sunday for delivery in 2-4 working days (including Northern Ireland, Highlands and Channel Islands).

• Next day delivery: Order before midday for next day Royal Mail Guaranteed delivery - Monday to Friday. After midday parcels will be sent the following business day. 

Free Standard Delivery

Free standard delivery is available on orders over £50 to England, Wales, Scottish Lowlands, Scottish Highlands, Scilly Isles and Isle of Man.

Next Day Delivery - Currently unavailable 

WE ARE CURRENTLY UNABLE TO OFFER NEXT DAY DELIVERY DUE TO LOCAL POST OFFICE OPENING TIMES.

Acceptance of Parcels

All items will be delivered to the address that you have provided, and not necessarily you in person.

If someone else signs for or otherwise accepts your parcel, the parcel will be deemed to have been delivered and no claim for none delivery will be accepted. If your parcel is delivered to BFPO, a block of flats, a university halls of residence, a house of multiple occupancy or a place of work it will be up to you to recover the parcel from whoever accepted it.

All deliveries must be accepted upon presentation by our delivery agents, even if you no longer want the products. Refusal to accept delivery of a parcel will render you liable for return delivery charges which can be substantial.

If there is a problem with the parcel you are receiving, please still accept the delivery, ask the courier to record the nature of the problem and then contact us so we can attempt to resolve the issue for you.

Re-delivery or redirection may be possible at additional cost.

Damage caused in transit can only be claimed if the damage is reported to the carrier upon signing for the goods. 

If you suspect a lost delivery, please contact us straight away providing your name, address and order number. We’ll look into it straight away.

RETURNS

We hope you’re happy with your Keep + Kind purchase. If you decide it’s not quite right for you, you can return most items (see exclusions below). Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

Please email us at returns@keepandkind.com to arrange a return, exchange or refund with 30 days of purchase.

If your item has arrived damaged or broken, we request that you email us as soon as possible after receiving your purchase and within one week. Please include images of the damaged product. This does not affect your statutory rights.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. We reserve the right to refuse a return on items deemed not to be resalable.

Several types of goods are exempt from being returned. Perishable goods such as food, cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases, specifically pierced earrings, nail varnish and face masks cannot be returned.

Please do not send your purchase back to the manufacturer.

We reserve the right to refuse to exchange or refund items that are not damaged or broken beyond their description, or the issue is not highlighted within 30 days of purchase. Any refunds will be made using the original payment method and only once your item has been returned by post. Depending on method of return, it can take up to 10 days for your returned parcel to reach us.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

There are certain situations where only partial refunds are granted: (if applicable)

• Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
• Any item that is returned more than 30 days after purchase.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at returns@keepandkind.com.

Gifts If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift credit will be emailed to you. If the item wasn’t marked as a gift when purchased, or the gift giver had the order sent to themselves to give to you later, we will have to send a refund to the person who originally made the order (the gift giver).

Address to return product:

To return your items, you should mail them to: PO Box 469, Lymington, SO41 1GE, United Kingdom. You will be responsible for paying for your own shipping costs for returning your item.

If items are returned to us without postage having been paid we will deduct the cost from any refund due.

Shipping costs are non-refundable. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

Daily shine treatment shampoo bar with mint, lime and grapefruit. Like no other, a high quality shampoo, minus the wasteful plastic bottle. 

If your hair is dull and looking dreary, then this is the shampoo bar for you. pH balanced and infused with Natural oils only. Coconut oil (vitamins K, E & Iron) & Argan oil (antioxidants). Our shampoo bars don’t just CLEAN your hair, they TREAT it too. Lasting twice as long as a standard shampoo bottle, it delivers uncompromising results, without the wasteful plastic bottle. Approx 80+ washes. No 'transition period'. This Mint, Lime & Grapefruit scented bar will leave your hair looking healthy, full of life and with a beautiful shine. 

Suitable for most hair types.

Wet hair, lather up the bar in wet hands, massage the lather into your hair from roots to ends, rinse off. Repeat if desired.

Quite possibly the best shampoo bar out there, looks good too. 

pH balanced, soap free, vegan friendly, plastic free, cruelty free, sls/paraben/phthaltes free, made in the U.K. Suitable for most hair types.

• pH balanced
• Soap free,
• Vegan friendly
• Plastic free
• Cruelty free
• SLS/paraben/phthaltes free
• Made in the U.K.
• Suitable for most hair types.
  

Sodium Cocoyl Isethionate, Hydrogenated Vegetable Oil, Aqua (Water), Polyglyceryl-4 Laurate, Glycerin, Parfum (Fragrance), Cocos Nucifera (Coconut) Oil, Argania Spinosa Oil, Tetrasodium Glutamate Diacetate, Hexyl Cinnamal, Linalool, Citronellol, Geraniol. 

DELIVERY & RETURNS

DUE TO THE CURRENT GOVERNMENT ADVICE IN REGARDS TO COVID-19, please note delivery may be slightly slower than usual. We’re despatching parcels as normal, but some parcels are taking longer than usual to be delivered.

We sent most of our orders out via Royal Mail*, we work to dispatch within 24 hours, this means your order will be with you in between 2 – 4 working days.

If you order next day delivery (orders MUST be received by 1pm), your parcel will be sent by Royal Mail Special Delivery which is guaranteed next day delivery. We do not currently offer Saturday delivery.

Keep + Kind is currently a one-woman indie store, meaning I pick, pack and ship all the products. I do try and keep to sociable hours to spend time with my family, so if you email on a Friday evening it's likely I'll get back to you on Monday morning.

DELIVERY COSTS:

• Standard delivery: (We are currently shipping everything by Royal Mail 24).£3.95 Order Monday to Sunday for delivery in 2-4 working days (including Northern Ireland, Highlands and Channel Islands).

• Next day delivery: Order before midday for next day Royal Mail Guaranteed delivery - Monday to Friday. After midday parcels will be sent the following business day. 

Free Standard Delivery

Free standard delivery is available on orders over £50 to England, Wales, Scottish Lowlands, Scottish Highlands, Scilly Isles and Isle of Man.

Next Day Delivery - Currently unavailable 

WE ARE CURRENTLY UNABLE TO OFFER NEXT DAY DELIVERY DUE TO LOCAL POST OFFICE OPENING TIMES.

Acceptance of Parcels

All items will be delivered to the address that you have provided, and not necessarily you in person.

If someone else signs for or otherwise accepts your parcel, the parcel will be deemed to have been delivered and no claim for none delivery will be accepted. If your parcel is delivered to BFPO, a block of flats, a university halls of residence, a house of multiple occupancy or a place of work it will be up to you to recover the parcel from whoever accepted it.

All deliveries must be accepted upon presentation by our delivery agents, even if you no longer want the products. Refusal to accept delivery of a parcel will render you liable for return delivery charges which can be substantial.

If there is a problem with the parcel you are receiving, please still accept the delivery, ask the courier to record the nature of the problem and then contact us so we can attempt to resolve the issue for you.

Re-delivery or redirection may be possible at additional cost.

Damage caused in transit can only be claimed if the damage is reported to the carrier upon signing for the goods. 

If you suspect a lost delivery, please contact us straight away providing your name, address and order number. We’ll look into it straight away.

RETURNS

We hope you’re happy with your Keep + Kind purchase. If you decide it’s not quite right for you, you can return most items (see exclusions below). Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

Please email us at returns@keepandkind.com to arrange a return, exchange or refund with 30 days of purchase.

If your item has arrived damaged or broken, we request that you email us as soon as possible after receiving your purchase and within one week. Please include images of the damaged product. This does not affect your statutory rights.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. We reserve the right to refuse a return on items deemed not to be resalable.

Several types of goods are exempt from being returned. Perishable goods such as food, cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases, specifically pierced earrings, nail varnish and face masks cannot be returned.

Please do not send your purchase back to the manufacturer.

We reserve the right to refuse to exchange or refund items that are not damaged or broken beyond their description, or the issue is not highlighted within 30 days of purchase. Any refunds will be made using the original payment method and only once your item has been returned by post. Depending on method of return, it can take up to 10 days for your returned parcel to reach us.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

There are certain situations where only partial refunds are granted: (if applicable)

• Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
• Any item that is returned more than 30 days after purchase.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at returns@keepandkind.com.

Gifts If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift credit will be emailed to you. If the item wasn’t marked as a gift when purchased, or the gift giver had the order sent to themselves to give to you later, we will have to send a refund to the person who originally made the order (the gift giver).

Address to return product:

To return your items, you should mail them to: PO Box 469, Lymington, SO41 1GE, United Kingdom. You will be responsible for paying for your own shipping costs for returning your item.

If items are returned to us without postage having been paid we will deduct the cost from any refund due.

Shipping costs are non-refundable. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

Aria Earrings an on trend product in A Weathered Penny's eco-friendly jewellery collection. Be unique and creative with your look this season thanks to the Aria earring set. The design features an irregular circle, topped with a plectrum shape charm. Both laminated with eco friendly resin.

In the interest of hygiene and protection, pierced earrings are not returnable.

Achingly cool, A Weathered Penny carefully design and curate their collection of shapes and colours taking inspiration from seasonal colours and natural landscapes. Each piece is specifically designed to infuse a modern sense of being. 

A Weathered Penny have a solid Sustainability Commitment Policy and partner with One Tree Planted to plant a tree with each order received.

• Lightweight to wear
• Pairs with all trend led colours
• Stud: 1.5cm x 3cm
• Charm: 2.7cm x 3.9cm
• All jewellery is nickel free
• In the interest of hygiene and protection, pierced earrings are not returnable

DELIVERY & RETURNS

DUE TO THE CURRENT GOVERNMENT ADVICE IN REGARDS TO COVID-19, please note delivery may be slightly slower than usual. We’re despatching parcels as normal, but some parcels are taking longer than usual to be delivered.

We sent most of our orders out via Royal Mail*, we work to dispatch within 24 hours, this means your order will be with you in between 2 – 4 working days.

If you order next day delivery (orders MUST be received by 1pm), your parcel will be sent by Royal Mail Special Delivery which is guaranteed next day delivery. We do not currently offer Saturday delivery.

Keep + Kind is currently a one-woman indie store, meaning I pick, pack and ship all the products. I do try and keep to sociable hours to spend time with my family, so if you email on a Friday evening it's likely I'll get back to you on Monday morning.

DELIVERY COSTS:

• Standard delivery: (We are currently shipping everything by Royal Mail 24).£3.95 Order Monday to Sunday for delivery in 2-4 working days (including Northern Ireland, Highlands and Channel Islands).

• Next day delivery: Order before midday for next day Royal Mail Guaranteed delivery - Monday to Friday. After midday parcels will be sent the following business day. 

Free Standard Delivery

Free standard delivery is available on orders over £50 to England, Wales, Scottish Lowlands, Scottish Highlands, Scilly Isles and Isle of Man.

Next Day Delivery - Currently unavailable 

WE ARE CURRENTLY UNABLE TO OFFER NEXT DAY DELIVERY DUE TO LOCAL POST OFFICE OPENING TIMES.

Acceptance of Parcels

All items will be delivered to the address that you have provided, and not necessarily you in person.

If someone else signs for or otherwise accepts your parcel, the parcel will be deemed to have been delivered and no claim for none delivery will be accepted. If your parcel is delivered to BFPO, a block of flats, a university halls of residence, a house of multiple occupancy or a place of work it will be up to you to recover the parcel from whoever accepted it.

All deliveries must be accepted upon presentation by our delivery agents, even if you no longer want the products. Refusal to accept delivery of a parcel will render you liable for return delivery charges which can be substantial.

If there is a problem with the parcel you are receiving, please still accept the delivery, ask the courier to record the nature of the problem and then contact us so we can attempt to resolve the issue for you.

Re-delivery or redirection may be possible at additional cost.

Damage caused in transit can only be claimed if the damage is reported to the carrier upon signing for the goods. 

If you suspect a lost delivery, please contact us straight away providing your name, address and order number. We’ll look into it straight away.

RETURNS

We hope you’re happy with your Keep + Kind purchase. If you decide it’s not quite right for you, you can return most items (see exclusions below). Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

Please email us at returns@keepandkind.com to arrange a return, exchange or refund with 30 days of purchase.

If your item has arrived damaged or broken, we request that you email us as soon as possible after receiving your purchase and within one week. Please include images of the damaged product. This does not affect your statutory rights.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. We reserve the right to refuse a return on items deemed not to be resalable.

Several types of goods are exempt from being returned. Perishable goods such as food, cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases, specifically pierced earrings, nail varnish and face masks cannot be returned.

Please do not send your purchase back to the manufacturer.

We reserve the right to refuse to exchange or refund items that are not damaged or broken beyond their description, or the issue is not highlighted within 30 days of purchase. Any refunds will be made using the original payment method and only once your item has been returned by post. Depending on method of return, it can take up to 10 days for your returned parcel to reach us.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

There are certain situations where only partial refunds are granted: (if applicable)

• Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
• Any item that is returned more than 30 days after purchase.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at returns@keepandkind.com.

Gifts If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift credit will be emailed to you. If the item wasn’t marked as a gift when purchased, or the gift giver had the order sent to themselves to give to you later, we will have to send a refund to the person who originally made the order (the gift giver).

Address to return product:

To return your items, you should mail them to: PO Box 469, Lymington, SO41 1GE, United Kingdom. You will be responsible for paying for your own shipping costs for returning your item.

If items are returned to us without postage having been paid we will deduct the cost from any refund due.

Shipping costs are non-refundable. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

The Tree Wishes Festive Box features 10 beautifully illustrated square 125mm 100% recycled cards. This also means an amazing 10 trees will be planted and 10 seed tokens to feed the bees are included!

Each card has a 100% recycled craft envelope.

Every 1 Tree Card plants a tree thought their partner charity, Eden Reforestation Projects. They strive to be as eco-conscious as possible. Their cards and envelopes are 100% recycled and printed with vegan inks and renewable energy. Their sleeves are compostable and made of corn and yam- they are plastic free!

To help declining Bee populations, each card contains a seed token with a mix of Sweet Alyssum, Baby’s Breath, Basil, Poppy, Black Eyed Susan and Marigold.

With eco printing, vegan inks and avoiding foil and glitter, which make cards un-recyclable, 1 Tree Cards really do live up to their Eco Promise. 

• 100% recycled FSC certified card
• Fully traceable material from within the EU. Carbon balanced with highest WWF 'Check Your Paper' rating
• No trees are cut down in the making of the cards
• Eco Printing
• Compostable sleeves
• 1 Tree Planted for every card sold
• Seed tokens included in every card

DELIVERY & RETURNS

DUE TO THE CURRENT GOVERNMENT ADVICE IN REGARDS TO COVID-19, please note delivery may be slightly slower than usual. We’re despatching parcels as normal, but some parcels are taking longer than usual to be delivered.

We sent most of our orders out via Royal Mail*, we work to dispatch within 24 hours, this means your order will be with you in between 2 – 4 working days.

If you order next day delivery (orders MUST be received by 1pm), your parcel will be sent by Royal Mail Special Delivery which is guaranteed next day delivery. We do not currently offer Saturday delivery.

Keep + Kind is currently a one-woman indie store, meaning I pick, pack and ship all the products. I do try and keep to sociable hours to spend time with my family, so if you email on a Friday evening it's likely I'll get back to you on Monday morning.

DELIVERY COSTS:

• Standard delivery: (We are currently shipping everything by Royal Mail 24).£3.95 Order Monday to Sunday for delivery in 2-4 working days (including Northern Ireland, Highlands and Channel Islands).

• Next day delivery: Order before midday for next day Royal Mail Guaranteed delivery - Monday to Friday. After midday parcels will be sent the following business day. 

Free Standard Delivery

Free standard delivery is available on orders over £50 to England, Wales, Scottish Lowlands, Scottish Highlands, Scilly Isles and Isle of Man.

Next Day Delivery - Currently unavailable 

WE ARE CURRENTLY UNABLE TO OFFER NEXT DAY DELIVERY DUE TO LOCAL POST OFFICE OPENING TIMES.

Acceptance of Parcels

All items will be delivered to the address that you have provided, and not necessarily you in person.

If someone else signs for or otherwise accepts your parcel, the parcel will be deemed to have been delivered and no claim for none delivery will be accepted. If your parcel is delivered to BFPO, a block of flats, a university halls of residence, a house of multiple occupancy or a place of work it will be up to you to recover the parcel from whoever accepted it.

All deliveries must be accepted upon presentation by our delivery agents, even if you no longer want the products. Refusal to accept delivery of a parcel will render you liable for return delivery charges which can be substantial.

If there is a problem with the parcel you are receiving, please still accept the delivery, ask the courier to record the nature of the problem and then contact us so we can attempt to resolve the issue for you.

Re-delivery or redirection may be possible at additional cost.

Damage caused in transit can only be claimed if the damage is reported to the carrier upon signing for the goods. 

If you suspect a lost delivery, please contact us straight away providing your name, address and order number. We’ll look into it straight away.

RETURNS

We hope you’re happy with your Keep + Kind purchase. If you decide it’s not quite right for you, you can return most items (see exclusions below). Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

Please email us at returns@keepandkind.com to arrange a return, exchange or refund with 30 days of purchase.

If your item has arrived damaged or broken, we request that you email us as soon as possible after receiving your purchase and within one week. Please include images of the damaged product. This does not affect your statutory rights.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. We reserve the right to refuse a return on items deemed not to be resalable.

Several types of goods are exempt from being returned. Perishable goods such as food, cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases, specifically pierced earrings, nail varnish and face masks cannot be returned.

Please do not send your purchase back to the manufacturer.

We reserve the right to refuse to exchange or refund items that are not damaged or broken beyond their description, or the issue is not highlighted within 30 days of purchase. Any refunds will be made using the original payment method and only once your item has been returned by post. Depending on method of return, it can take up to 10 days for your returned parcel to reach us.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

There are certain situations where only partial refunds are granted: (if applicable)

• Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
• Any item that is returned more than 30 days after purchase.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at returns@keepandkind.com.

Gifts If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift credit will be emailed to you. If the item wasn’t marked as a gift when purchased, or the gift giver had the order sent to themselves to give to you later, we will have to send a refund to the person who originally made the order (the gift giver).

Address to return product:

To return your items, you should mail them to: PO Box 469, Lymington, SO41 1GE, United Kingdom. You will be responsible for paying for your own shipping costs for returning your item.

If items are returned to us without postage having been paid we will deduct the cost from any refund due.

Shipping costs are non-refundable. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

A stylish reusable 500ml bottle from Ecoffee cup, keeps drinks for 12 hours or cool for 24.

The cup is made from a mix of natural fibres (cornstalk and bamboo), non-GMO corn starch and a plant-based resin derived from aloe and soybean­ extract. The natural corn stalk and bamboo fibre is upcycled from materials previously burned by farmers. These materials are plentiful and do not require any form of forest or food-compromise farming.

Ecoffee Cup is made with more than 97.5% natural materials and, unlike most other bamboo fibre products which consist of up to 60% melamine, they have been independently tested and verified by UK test house, Intertek to contain

Water.org.uk estimate 7.7 billion plastic water bottles are used each year! As takeaway drink consumption grows, so does the problem of waste. Each time you choose to re-use, even just once a week, you will be helping in the fight against single-use waste.

Imagine the massive difference we could make if everyone did the same!

Ecoffee Cup have closed the loop with Terracycle to ensure none of our product components end up as part of the consumer waste culture that we set out to help tackle. You can return all elements of our product (packaging, broken Cup or silicone components) to us to be commercially recycled or re-purposed into a new Ecoffee Cup. (coming soon)

• High quality re-usable
• Unique, contemporary design
• Stylish matte Ecoffee Cup colours
• Double walled stainless steel
• Ideal for coffee, tea and water – hot or cold
• Up to 12/24H Hold Cold
• Fully sealable screw lid – 100% leak-proof
• 0.5L capacity
• Dimensions: 30cm high, 3.3cm mouth width, 7cm base width
• Weight: 286g
• Not dishwasher or microwave safe. 
• Wash before use.

DELIVERY & RETURNS

DUE TO THE CURRENT GOVERNMENT ADVICE IN REGARDS TO COVID-19, please note delivery may be slightly slower than usual. We’re despatching parcels as normal, but some parcels are taking longer than usual to be delivered.

We sent most of our orders out via Royal Mail*, we work to dispatch within 24 hours, this means your order will be with you in between 2 – 4 working days.

If you order next day delivery (orders MUST be received by 1pm), your parcel will be sent by Royal Mail Special Delivery which is guaranteed next day delivery. We do not currently offer Saturday delivery.

Keep + Kind is currently a one-woman indie store, meaning I pick, pack and ship all the products. I do try and keep to sociable hours to spend time with my family, so if you email on a Friday evening it's likely I'll get back to you on Monday morning.

DELIVERY COSTS:

• Standard delivery: (We are currently shipping everything by Royal Mail 24).£3.95 Order Monday to Sunday for delivery in 2-4 working days (including Northern Ireland, Highlands and Channel Islands).

• Next day delivery: Order before midday for next day Royal Mail Guaranteed delivery - Monday to Friday. After midday parcels will be sent the following business day. 

Free Standard Delivery

Free standard delivery is available on orders over £50 to England, Wales, Scottish Lowlands, Scottish Highlands, Scilly Isles and Isle of Man.

Next Day Delivery - Currently unavailable 

WE ARE CURRENTLY UNABLE TO OFFER NEXT DAY DELIVERY DUE TO LOCAL POST OFFICE OPENING TIMES.

Acceptance of Parcels

All items will be delivered to the address that you have provided, and not necessarily you in person.

If someone else signs for or otherwise accepts your parcel, the parcel will be deemed to have been delivered and no claim for none delivery will be accepted. If your parcel is delivered to BFPO, a block of flats, a university halls of residence, a house of multiple occupancy or a place of work it will be up to you to recover the parcel from whoever accepted it.

All deliveries must be accepted upon presentation by our delivery agents, even if you no longer want the products. Refusal to accept delivery of a parcel will render you liable for return delivery charges which can be substantial.

If there is a problem with the parcel you are receiving, please still accept the delivery, ask the courier to record the nature of the problem and then contact us so we can attempt to resolve the issue for you.

Re-delivery or redirection may be possible at additional cost.

Damage caused in transit can only be claimed if the damage is reported to the carrier upon signing for the goods. 

If you suspect a lost delivery, please contact us straight away providing your name, address and order number. We’ll look into it straight away.

RETURNS

We hope you’re happy with your Keep + Kind purchase. If you decide it’s not quite right for you, you can return most items (see exclusions below). Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

Please email us at returns@keepandkind.com to arrange a return, exchange or refund with 30 days of purchase.

If your item has arrived damaged or broken, we request that you email us as soon as possible after receiving your purchase and within one week. Please include images of the damaged product. This does not affect your statutory rights.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. We reserve the right to refuse a return on items deemed not to be resalable.

Several types of goods are exempt from being returned. Perishable goods such as food, cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases, specifically pierced earrings, nail varnish and face masks cannot be returned.

Please do not send your purchase back to the manufacturer.

We reserve the right to refuse to exchange or refund items that are not damaged or broken beyond their description, or the issue is not highlighted within 30 days of purchase. Any refunds will be made using the original payment method and only once your item has been returned by post. Depending on method of return, it can take up to 10 days for your returned parcel to reach us.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

There are certain situations where only partial refunds are granted: (if applicable)

• Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
• Any item that is returned more than 30 days after purchase.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at returns@keepandkind.com.

Gifts If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift credit will be emailed to you. If the item wasn’t marked as a gift when purchased, or the gift giver had the order sent to themselves to give to you later, we will have to send a refund to the person who originally made the order (the gift giver).

Address to return product:

To return your items, you should mail them to: PO Box 469, Lymington, SO41 1GE, United Kingdom. You will be responsible for paying for your own shipping costs for returning your item.

If items are returned to us without postage having been paid we will deduct the cost from any refund due.

Shipping costs are non-refundable. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.