An exemplary single-origin chocolate from Colombia combined with lashings of creamy milk to give you a soft melting mix of smooth flavours & rich aromas. This chocolate is palm oil free and Love Cocoa plant a tree for each bar sold. 

Love Cocoa is chocolate with a purpose, they are partnered with the Rainforest Foundation to work with communities to help prevent deforestation.  They source chocolate at a higher than fair trade price. All their products are free from palm oil and they do not use plastic packaging, there is a compostable inner.

• 80g bar
• 41% single origin milk chocolate bar
• Free from Palm Oil
• Plastic FreePackaging (compostable inner film)
• Love Cocoa plant a tree for each bar sold

Organic milk chocolate (raw cane sugar, cocoa butter, whole MILK powder, cocoa mass, vanilla extract, emulsifi­er: sunflower lecithin 0.1%). Min. Cocoa solids 37%, Min. Milk solids 24%.

Allergens: Please see bold above.

Made in a factory that processes tree nuts (hazelnuts, almonds), poppy seeds and soy. Suitable for vegetarians. Does not contain alcohol. Store in a cool dry place.

DELIVERY & RETURNS

DUE TO THE CURRENT GOVERNMENT ADVICE IN REGARDS TO COVID-19, please note delivery may be slightly slower than usual. We’re despatching parcels as normal, but some parcels are taking longer than usual to be delivered.

We sent most of our orders out via Royal Mail*, we work to dispatch within 24 hours, this means your order will be with you in between 2 – 4 working days.

If you order next day delivery (orders MUST be received by 1pm), your parcel will be sent by Royal Mail Special Delivery which is guaranteed next day delivery. We do not currently offer Saturday delivery.

Keep + Kind is currently a one-woman indie store, meaning I pick, pack and ship all the products. I do try and keep to sociable hours to spend time with my family, so if you email on a Friday evening it's likely I'll get back to you on Monday morning.

DELIVERY COSTS:

• Standard delivery: (We are currently shipping everything by Royal Mail 24).£3.95 Order Monday to Sunday for delivery in 2-4 working days (including Northern Ireland, Highlands and Channel Islands).

• Next day delivery: Order before midday for next day Royal Mail Guaranteed delivery - Monday to Friday. After midday parcels will be sent the following business day. 

Free Standard Delivery

Free standard delivery is available on orders over £50 to England, Wales, Scottish Lowlands, Scottish Highlands, Scilly Isles and Isle of Man.

Next Day Delivery - Currently unavailable 

WE ARE CURRENTLY UNABLE TO OFFER NEXT DAY DELIVERY DUE TO LOCAL POST OFFICE OPENING TIMES.

Acceptance of Parcels

All items will be delivered to the address that you have provided, and not necessarily you in person.

If someone else signs for or otherwise accepts your parcel, the parcel will be deemed to have been delivered and no claim for none delivery will be accepted. If your parcel is delivered to BFPO, a block of flats, a university halls of residence, a house of multiple occupancy or a place of work it will be up to you to recover the parcel from whoever accepted it.

All deliveries must be accepted upon presentation by our delivery agents, even if you no longer want the products. Refusal to accept delivery of a parcel will render you liable for return delivery charges which can be substantial.

If there is a problem with the parcel you are receiving, please still accept the delivery, ask the courier to record the nature of the problem and then contact us so we can attempt to resolve the issue for you.

Re-delivery or redirection may be possible at additional cost.

Damage caused in transit can only be claimed if the damage is reported to the carrier upon signing for the goods. 

If you suspect a lost delivery, please contact us straight away providing your name, address and order number. We’ll look into it straight away.

RETURNS

We hope you’re happy with your Keep + Kind purchase. If you decide it’s not quite right for you, you can return most items (see exclusions below). Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

Please email us at returns@keepandkind.com to arrange a return, exchange or refund with 30 days of purchase.

If your item has arrived damaged or broken, we request that you email us as soon as possible after receiving your purchase and within one week. Please include images of the damaged product. This does not affect your statutory rights.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. We reserve the right to refuse a return on items deemed not to be resalable.

Several types of goods are exempt from being returned. Perishable goods such as food, cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases, specifically pierced earrings, nail varnish and face masks cannot be returned.

Please do not send your purchase back to the manufacturer.

We reserve the right to refuse to exchange or refund items that are not damaged or broken beyond their description, or the issue is not highlighted within 30 days of purchase. Any refunds will be made using the original payment method and only once your item has been returned by post. Depending on method of return, it can take up to 10 days for your returned parcel to reach us.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

There are certain situations where only partial refunds are granted: (if applicable)

• Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
• Any item that is returned more than 30 days after purchase.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at returns@keepandkind.com.

Gifts If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift credit will be emailed to you. If the item wasn’t marked as a gift when purchased, or the gift giver had the order sent to themselves to give to you later, we will have to send a refund to the person who originally made the order (the gift giver).

Address to return product:

To return your items, you should mail them to: PO Box 469, Lymington, SO41 1GE, United Kingdom. You will be responsible for paying for your own shipping costs for returning your item.

If items are returned to us without postage having been paid we will deduct the cost from any refund due.

Shipping costs are non-refundable. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

This mini pore refiner is a Konjac pore made from 100% pure Konjac plant fibre and icy spring water and is a match for every skin type. It's compact size is perfect for hard to reach areas.

Snowman's nose is the ideal size for targeting and refining pores, reaching deep into creases around the nose and chin where larger pores can develop. It also carefully exfoliates the sensitive eye area.

The mini sponges have cardboard packaging with a plastic wrap for hygiene.

Before use, rinse and hydrate your Konjac Sponge in warm water. Squeeze out any excess water and gently cleanse skin. It is not necessary to use cleansing products, but a small amount can be added to your Konjac Sponge if desired. If a cleanser is added, the sponge will help the product work harder and go further.

After use, always rinse your sponge well and allow to dry in an airy place. Be careful not to wring it out as this may damage the delicate plant fibres, just squeeze between your flattened hands. You can also pop your clean sponge in the fridge to keep it fresh and cool, which helps it last even longer. Alternatively, your sponge is happy to be aired on a radiator or heated towel rail. It will shrink and harden when it dries out, this is perfectly natural, simply allow it to absorb water and rehydrate before using again. Never use the sponge when dry. The better care of the sponge, the longer it will last. Never leave the sponge in the shower or in a pool of water. Your Konjac Sponge is a 100% natural vegetable product and should last 2 to 3 months. Once it starts to look tired or breaks down, replace it. Our Konjac Sponges can be safely composted or used in the garden to help water your plants by holding moisture. Never leave a child unattended with a sponge.

The Konjac potato or Konnyaku is a perennial plant native to Asia and can be found growing wild at very high altitudes. The sponges are free from chemicals, colouring, additives and irritants. 100% biodegradable and fully sustainable. The moisture-rich plant fibre is lovingly hand-blended with natural volcanic water to create the powerful sponges.

The sponges carry the Leaping Bunny and Vegan Society symbols as a sign commitment to producing natural, cruelty free skin care.

• One mini Snowman pore refiner 
• Cardboard packaging with a plastic wrap for hygiene
• Suitable for sensitive skin
• 100% natural vegetable fibre
• Packed with minerals & antioxidants
• Non-toxic
• 100% free from impurities & pollutants
• Earth-friendly
• 100% Cruelty Free & Certified Vegan
• Naturally sustainable
• Environmentally safe, kind to the environment & skin
• 100% colouring-free
• 100% additive-free
• 100% biodegradable

DELIVERY & RETURNS

DUE TO THE CURRENT GOVERNMENT ADVICE IN REGARDS TO COVID-19, please note delivery may be slightly slower than usual. We’re despatching parcels as normal, but some parcels are taking longer than usual to be delivered.

We sent most of our orders out via Royal Mail*, we work to dispatch within 24 hours, this means your order will be with you in between 2 – 4 working days.

If you order next day delivery (orders MUST be received by 1pm), your parcel will be sent by Royal Mail Special Delivery which is guaranteed next day delivery. We do not currently offer Saturday delivery.

Keep + Kind is currently a one-woman indie store, meaning I pick, pack and ship all the products. I do try and keep to sociable hours to spend time with my family, so if you email on a Friday evening it's likely I'll get back to you on Monday morning.

DELIVERY COSTS:

• Standard delivery: (We are currently shipping everything by Royal Mail 24).£3.95 Order Monday to Sunday for delivery in 2-4 working days (including Northern Ireland, Highlands and Channel Islands).

• Next day delivery: Order before midday for next day Royal Mail Guaranteed delivery - Monday to Friday. After midday parcels will be sent the following business day. 

Free Standard Delivery

Free standard delivery is available on orders over £50 to England, Wales, Scottish Lowlands, Scottish Highlands, Scilly Isles and Isle of Man.

Next Day Delivery - Currently unavailable 

WE ARE CURRENTLY UNABLE TO OFFER NEXT DAY DELIVERY DUE TO LOCAL POST OFFICE OPENING TIMES.

Acceptance of Parcels

All items will be delivered to the address that you have provided, and not necessarily you in person.

If someone else signs for or otherwise accepts your parcel, the parcel will be deemed to have been delivered and no claim for none delivery will be accepted. If your parcel is delivered to BFPO, a block of flats, a university halls of residence, a house of multiple occupancy or a place of work it will be up to you to recover the parcel from whoever accepted it.

All deliveries must be accepted upon presentation by our delivery agents, even if you no longer want the products. Refusal to accept delivery of a parcel will render you liable for return delivery charges which can be substantial.

If there is a problem with the parcel you are receiving, please still accept the delivery, ask the courier to record the nature of the problem and then contact us so we can attempt to resolve the issue for you.

Re-delivery or redirection may be possible at additional cost.

Damage caused in transit can only be claimed if the damage is reported to the carrier upon signing for the goods. 

If you suspect a lost delivery, please contact us straight away providing your name, address and order number. We’ll look into it straight away.

RETURNS

We hope you’re happy with your Keep + Kind purchase. If you decide it’s not quite right for you, you can return most items (see exclusions below). Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

Please email us at returns@keepandkind.com to arrange a return, exchange or refund with 30 days of purchase.

If your item has arrived damaged or broken, we request that you email us as soon as possible after receiving your purchase and within one week. Please include images of the damaged product. This does not affect your statutory rights.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. We reserve the right to refuse a return on items deemed not to be resalable.

Several types of goods are exempt from being returned. Perishable goods such as food, cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases, specifically pierced earrings, nail varnish and face masks cannot be returned.

Please do not send your purchase back to the manufacturer.

We reserve the right to refuse to exchange or refund items that are not damaged or broken beyond their description, or the issue is not highlighted within 30 days of purchase. Any refunds will be made using the original payment method and only once your item has been returned by post. Depending on method of return, it can take up to 10 days for your returned parcel to reach us.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

There are certain situations where only partial refunds are granted: (if applicable)

• Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
• Any item that is returned more than 30 days after purchase.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at returns@keepandkind.com.

Gifts If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift credit will be emailed to you. If the item wasn’t marked as a gift when purchased, or the gift giver had the order sent to themselves to give to you later, we will have to send a refund to the person who originally made the order (the gift giver).

Address to return product:

To return your items, you should mail them to: PO Box 469, Lymington, SO41 1GE, United Kingdom. You will be responsible for paying for your own shipping costs for returning your item.

If items are returned to us without postage having been paid we will deduct the cost from any refund due.

Shipping costs are non-refundable. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

Perfect for Foodies everywhere. Master the art of the perfect sourdough with The Melrose Kitchen's Original Sourdough Starter Kit. If you look after your starter, you can bake your own signature starter for years to come. 

Chose from:

• White Flour - A deliciously subtle, sour flavour that everyone loves
• Wholemeal Flour - A tart and distinct flavour - for Foodies looking for something different

The perfect gift that keeps giving for you or a lucky loved one.

The perfect gift of self-sustainability. Look after the starter, and the key ingredient for sourdough will be available for years to come.

The Melrose Bakery carefully chose sustainable options for the packaging of this sourdough starter.

• Dehydrated white or wholemeal sourdough starter contained in a food safe cellophane bag.
• Cellophane bag has been  accredited biodegradable & compostable to 'BS EN 13432' and 'OK Compost'. They are also approved for Anaerobic digestion & Marine biodegradation.
• Muslin Cloth
• Elastic Band
• Detailed activation instructions
• A name label (to make your starter yours as soon as it is active!)

DELIVERY & RETURNS

DUE TO THE CURRENT GOVERNMENT ADVICE IN REGARDS TO COVID-19, please note delivery may be slightly slower than usual. We’re despatching parcels as normal, but some parcels are taking longer than usual to be delivered.

We sent most of our orders out via Royal Mail*, we work to dispatch within 24 hours, this means your order will be with you in between 2 – 4 working days.

If you order next day delivery (orders MUST be received by 1pm), your parcel will be sent by Royal Mail Special Delivery which is guaranteed next day delivery. We do not currently offer Saturday delivery.

Keep + Kind is currently a one-woman indie store, meaning I pick, pack and ship all the products. I do try and keep to sociable hours to spend time with my family, so if you email on a Friday evening it's likely I'll get back to you on Monday morning.

DELIVERY COSTS:

• Standard delivery: (We are currently shipping everything by Royal Mail 24).£3.95 Order Monday to Sunday for delivery in 2-4 working days (including Northern Ireland, Highlands and Channel Islands).

• Next day delivery: Order before midday for next day Royal Mail Guaranteed delivery - Monday to Friday. After midday parcels will be sent the following business day. 

Free Standard Delivery

Free standard delivery is available on orders over £50 to England, Wales, Scottish Lowlands, Scottish Highlands, Scilly Isles and Isle of Man.

Next Day Delivery - Currently unavailable 

WE ARE CURRENTLY UNABLE TO OFFER NEXT DAY DELIVERY DUE TO LOCAL POST OFFICE OPENING TIMES.

Acceptance of Parcels

All items will be delivered to the address that you have provided, and not necessarily you in person.

If someone else signs for or otherwise accepts your parcel, the parcel will be deemed to have been delivered and no claim for none delivery will be accepted. If your parcel is delivered to BFPO, a block of flats, a university halls of residence, a house of multiple occupancy or a place of work it will be up to you to recover the parcel from whoever accepted it.

All deliveries must be accepted upon presentation by our delivery agents, even if you no longer want the products. Refusal to accept delivery of a parcel will render you liable for return delivery charges which can be substantial.

If there is a problem with the parcel you are receiving, please still accept the delivery, ask the courier to record the nature of the problem and then contact us so we can attempt to resolve the issue for you.

Re-delivery or redirection may be possible at additional cost.

Damage caused in transit can only be claimed if the damage is reported to the carrier upon signing for the goods. 

If you suspect a lost delivery, please contact us straight away providing your name, address and order number. We’ll look into it straight away.

RETURNS

We hope you’re happy with your Keep + Kind purchase. If you decide it’s not quite right for you, you can return most items (see exclusions below). Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

Please email us at returns@keepandkind.com to arrange a return, exchange or refund with 30 days of purchase.

If your item has arrived damaged or broken, we request that you email us as soon as possible after receiving your purchase and within one week. Please include images of the damaged product. This does not affect your statutory rights.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. We reserve the right to refuse a return on items deemed not to be resalable.

Several types of goods are exempt from being returned. Perishable goods such as food, cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases, specifically pierced earrings, nail varnish and face masks cannot be returned.

Please do not send your purchase back to the manufacturer.

We reserve the right to refuse to exchange or refund items that are not damaged or broken beyond their description, or the issue is not highlighted within 30 days of purchase. Any refunds will be made using the original payment method and only once your item has been returned by post. Depending on method of return, it can take up to 10 days for your returned parcel to reach us.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

There are certain situations where only partial refunds are granted: (if applicable)

• Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
• Any item that is returned more than 30 days after purchase.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at returns@keepandkind.com.

Gifts If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift credit will be emailed to you. If the item wasn’t marked as a gift when purchased, or the gift giver had the order sent to themselves to give to you later, we will have to send a refund to the person who originally made the order (the gift giver).

Address to return product:

To return your items, you should mail them to: PO Box 469, Lymington, SO41 1GE, United Kingdom. You will be responsible for paying for your own shipping costs for returning your item.

If items are returned to us without postage having been paid we will deduct the cost from any refund due.

Shipping costs are non-refundable. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

The Rudolph mini pore refiner is a Konjac pore refiner laced with pure red French clay, it gives a powerful cleanse that lasts all day. This excellent stocking filler is cute, compact, hangs perfectly from the tree branch and ideal for getting into the Christmas spirit.

Rudolph’s nose is the ideal size for targeting and refining pores, reaching deep into creases around the nose and chin where larger pores can develop. It is also great for cleansing tired party eyes.

The added red French clay helps protect the skin and is even suitable for sensitive skin conditions.

The mini sponges have cardboard packaging with a plastic wrap for hygiene.

Before use, rinse and hydrate your Konjac Sponge in warm water. Squeeze out any excess water and gently cleanse skin. It is not necessary to use cleansing products, but a small amount can be added to your Konjac Sponge if desired. If a cleanser is added, the sponge will help the product work harder and go further.

After use, always rinse your sponge well and allow to dry in an airy place. Be careful not to wring it out as this may damage the delicate plant fibres, just squeeze between your flattened hands. You can also pop your clean sponge in the fridge to keep it fresh and cool, which helps it last even longer. Alternatively, your sponge is happy to be aired on a radiator or heated towel rail. It will shrink and harden when it dries out, this is perfectly natural, simply allow it to absorb water and rehydrate before using again. Never use the sponge when dry. The better care of the sponge, the longer it will last. Never leave the sponge in the shower or in a pool of water. Your Konjac Sponge is a 100% natural vegetable product and should last 2 to 3 months. Once it starts to look tired or breaks down, replace it. Our Konjac Sponges can be safely composted or used in the garden to help water your plants by holding moisture. Never leave a child unattended with a sponge.

The Konjac potato or Konnyaku is a perennial plant native to Asia and can be found growing wild at very high altitudes. The sponges are free from chemicals, colouring, additives and irritants. 100% biodegradable and fully sustainable. The moisture-rich plant fibre is lovingly hand-blended with natural volcanic water to create the powerful sponges.

The sponges carry the Leaping Bunny and Vegan Society symbols as a sign commitment to producing natural, cruelty free skin care.

• One mini Rudolf pore refiner with French Red Clay
• Cardboard packaging with a plastic wrap for hygiene
• Suitable for sensitive skin
• 100% natural vegetable fibre
• Packed with minerals & antioxidants
• Non-toxic
• 100% free from impurities & pollutants
• Earth-friendly
• 100% Cruelty Free & Certified Vegan
• Naturally sustainable
• Environmentally safe, kind to the environment & skin
• 100% colouring-free
• 100% additive-free
• 100% biodegradable

DELIVERY & RETURNS

DUE TO THE CURRENT GOVERNMENT ADVICE IN REGARDS TO COVID-19, please note delivery may be slightly slower than usual. We’re despatching parcels as normal, but some parcels are taking longer than usual to be delivered.

We sent most of our orders out via Royal Mail*, we work to dispatch within 24 hours, this means your order will be with you in between 2 – 4 working days.

If you order next day delivery (orders MUST be received by 1pm), your parcel will be sent by Royal Mail Special Delivery which is guaranteed next day delivery. We do not currently offer Saturday delivery.

Keep + Kind is currently a one-woman indie store, meaning I pick, pack and ship all the products. I do try and keep to sociable hours to spend time with my family, so if you email on a Friday evening it's likely I'll get back to you on Monday morning.

DELIVERY COSTS:

• Standard delivery: (We are currently shipping everything by Royal Mail 24).£3.95 Order Monday to Sunday for delivery in 2-4 working days (including Northern Ireland, Highlands and Channel Islands).

• Next day delivery: Order before midday for next day Royal Mail Guaranteed delivery - Monday to Friday. After midday parcels will be sent the following business day. 

Free Standard Delivery

Free standard delivery is available on orders over £50 to England, Wales, Scottish Lowlands, Scottish Highlands, Scilly Isles and Isle of Man.

Next Day Delivery - Currently unavailable 

WE ARE CURRENTLY UNABLE TO OFFER NEXT DAY DELIVERY DUE TO LOCAL POST OFFICE OPENING TIMES.

Acceptance of Parcels

All items will be delivered to the address that you have provided, and not necessarily you in person.

If someone else signs for or otherwise accepts your parcel, the parcel will be deemed to have been delivered and no claim for none delivery will be accepted. If your parcel is delivered to BFPO, a block of flats, a university halls of residence, a house of multiple occupancy or a place of work it will be up to you to recover the parcel from whoever accepted it.

All deliveries must be accepted upon presentation by our delivery agents, even if you no longer want the products. Refusal to accept delivery of a parcel will render you liable for return delivery charges which can be substantial.

If there is a problem with the parcel you are receiving, please still accept the delivery, ask the courier to record the nature of the problem and then contact us so we can attempt to resolve the issue for you.

Re-delivery or redirection may be possible at additional cost.

Damage caused in transit can only be claimed if the damage is reported to the carrier upon signing for the goods. 

If you suspect a lost delivery, please contact us straight away providing your name, address and order number. We’ll look into it straight away.

RETURNS

We hope you’re happy with your Keep + Kind purchase. If you decide it’s not quite right for you, you can return most items (see exclusions below). Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

Please email us at returns@keepandkind.com to arrange a return, exchange or refund with 30 days of purchase.

If your item has arrived damaged or broken, we request that you email us as soon as possible after receiving your purchase and within one week. Please include images of the damaged product. This does not affect your statutory rights.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. We reserve the right to refuse a return on items deemed not to be resalable.

Several types of goods are exempt from being returned. Perishable goods such as food, cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases, specifically pierced earrings, nail varnish and face masks cannot be returned.

Please do not send your purchase back to the manufacturer.

We reserve the right to refuse to exchange or refund items that are not damaged or broken beyond their description, or the issue is not highlighted within 30 days of purchase. Any refunds will be made using the original payment method and only once your item has been returned by post. Depending on method of return, it can take up to 10 days for your returned parcel to reach us.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

There are certain situations where only partial refunds are granted: (if applicable)

• Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
• Any item that is returned more than 30 days after purchase.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at returns@keepandkind.com.

Gifts If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift credit will be emailed to you. If the item wasn’t marked as a gift when purchased, or the gift giver had the order sent to themselves to give to you later, we will have to send a refund to the person who originally made the order (the gift giver).

Address to return product:

To return your items, you should mail them to: PO Box 469, Lymington, SO41 1GE, United Kingdom. You will be responsible for paying for your own shipping costs for returning your item.

If items are returned to us without postage having been paid we will deduct the cost from any refund due.

Shipping costs are non-refundable. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

Don't be fooled by their name, these cute growing kits actually come in ceramic pots for you to recycle and reuse!

Many frugal gardeners repurpose discarded tin cans as plant containers. Inspired by such economy Can + Plant is a classic tin can made in ceramic loaded with everything needed to grow one of four plants: Basil, Mint, Sunflower, Wild Strawberry. Once the plant is harvested or transplanted to a larger pot, the ceramic can is reusable as a vase or container for years to come.

Once established, the plants can be easily transplanted to larger pots or the garden to fully mature.

There is a removable inner plastic pot in this item.

• Glazed ceramic pot in shape of tin can 
• Removable inner plastic pot
• Potting mix
• Seed pack
• Instructions
• Dimensions: 7.62 x 10cm
• Origin: Japan

DELIVERY & RETURNS

DUE TO THE CURRENT GOVERNMENT ADVICE IN REGARDS TO COVID-19, please note delivery may be slightly slower than usual. We’re despatching parcels as normal, but some parcels are taking longer than usual to be delivered.

We sent most of our orders out via Royal Mail*, we work to dispatch within 24 hours, this means your order will be with you in between 2 – 4 working days.

If you order next day delivery (orders MUST be received by 1pm), your parcel will be sent by Royal Mail Special Delivery which is guaranteed next day delivery. We do not currently offer Saturday delivery.

Keep + Kind is currently a one-woman indie store, meaning I pick, pack and ship all the products. I do try and keep to sociable hours to spend time with my family, so if you email on a Friday evening it's likely I'll get back to you on Monday morning.

DELIVERY COSTS:

• Standard delivery: (We are currently shipping everything by Royal Mail 24).£3.95 Order Monday to Sunday for delivery in 2-4 working days (including Northern Ireland, Highlands and Channel Islands).

• Next day delivery: Order before midday for next day Royal Mail Guaranteed delivery - Monday to Friday. After midday parcels will be sent the following business day. 

Free Standard Delivery

Free standard delivery is available on orders over £50 to England, Wales, Scottish Lowlands, Scottish Highlands, Scilly Isles and Isle of Man.

Next Day Delivery - Currently unavailable 

WE ARE CURRENTLY UNABLE TO OFFER NEXT DAY DELIVERY DUE TO LOCAL POST OFFICE OPENING TIMES.

Acceptance of Parcels

All items will be delivered to the address that you have provided, and not necessarily you in person.

If someone else signs for or otherwise accepts your parcel, the parcel will be deemed to have been delivered and no claim for none delivery will be accepted. If your parcel is delivered to BFPO, a block of flats, a university halls of residence, a house of multiple occupancy or a place of work it will be up to you to recover the parcel from whoever accepted it.

All deliveries must be accepted upon presentation by our delivery agents, even if you no longer want the products. Refusal to accept delivery of a parcel will render you liable for return delivery charges which can be substantial.

If there is a problem with the parcel you are receiving, please still accept the delivery, ask the courier to record the nature of the problem and then contact us so we can attempt to resolve the issue for you.

Re-delivery or redirection may be possible at additional cost.

Damage caused in transit can only be claimed if the damage is reported to the carrier upon signing for the goods. 

If you suspect a lost delivery, please contact us straight away providing your name, address and order number. We’ll look into it straight away.

RETURNS

We hope you’re happy with your Keep + Kind purchase. If you decide it’s not quite right for you, you can return most items (see exclusions below). Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

Please email us at returns@keepandkind.com to arrange a return, exchange or refund with 30 days of purchase.

If your item has arrived damaged or broken, we request that you email us as soon as possible after receiving your purchase and within one week. Please include images of the damaged product. This does not affect your statutory rights.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. We reserve the right to refuse a return on items deemed not to be resalable.

Several types of goods are exempt from being returned. Perishable goods such as food, cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases, specifically pierced earrings, nail varnish and face masks cannot be returned.

Please do not send your purchase back to the manufacturer.

We reserve the right to refuse to exchange or refund items that are not damaged or broken beyond their description, or the issue is not highlighted within 30 days of purchase. Any refunds will be made using the original payment method and only once your item has been returned by post. Depending on method of return, it can take up to 10 days for your returned parcel to reach us.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

There are certain situations where only partial refunds are granted: (if applicable)

• Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
• Any item that is returned more than 30 days after purchase.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at returns@keepandkind.com.

Gifts If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift credit will be emailed to you. If the item wasn’t marked as a gift when purchased, or the gift giver had the order sent to themselves to give to you later, we will have to send a refund to the person who originally made the order (the gift giver).

Address to return product:

To return your items, you should mail them to: PO Box 469, Lymington, SO41 1GE, United Kingdom. You will be responsible for paying for your own shipping costs for returning your item.

If items are returned to us without postage having been paid we will deduct the cost from any refund due.

Shipping costs are non-refundable. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

Mindful Thoughts for Walkers explores how walking is an opportunity to deepen our levels of physical and spiritual awareness.

Mindful walking can help us face the existential questions of 'Who am I?', 'Where have I come from?', What am I doing here?' and 'Where am I going?' Through a series of 25 succinct meditations on walking, Adam Ford presents an enlightening guide to how mindfulness and walking can help us improve our conscious living, including:

• Taking time to breathe
• Finding your rhythm
• Being aware of your surroundings
• Long-distance walking
• Walking with others
• Walking by night, by rivers and canals, and exploring the city 

From a gentle daily stroll to a brisk hike across the mountaintops, this is a powerful reading companion for rural and urban walker alike.

• Author: Ford, Adam
• Publisher: Ivy Press
• Format: Hardback
• Publication Date: 02/03/2017
• ISBN: 9781782404842
• B-Code: B028878
• Illustrated: 26 pages
• Pages: 160
• Dimensions: 135x110mm

DELIVERY & RETURNS

DUE TO THE CURRENT GOVERNMENT ADVICE IN REGARDS TO COVID-19, please note delivery may be slightly slower than usual. We’re despatching parcels as normal, but some parcels are taking longer than usual to be delivered.

We sent most of our orders out via Royal Mail*, we work to dispatch within 24 hours, this means your order will be with you in between 2 – 4 working days.

If you order next day delivery (orders MUST be received by 1pm), your parcel will be sent by Royal Mail Special Delivery which is guaranteed next day delivery. We do not currently offer Saturday delivery.

Keep + Kind is currently a one-woman indie store, meaning I pick, pack and ship all the products. I do try and keep to sociable hours to spend time with my family, so if you email on a Friday evening it's likely I'll get back to you on Monday morning.

DELIVERY COSTS:

• Standard delivery: (We are currently shipping everything by Royal Mail 24).£3.95 Order Monday to Sunday for delivery in 2-4 working days (including Northern Ireland, Highlands and Channel Islands).

• Next day delivery: Order before midday for next day Royal Mail Guaranteed delivery - Monday to Friday. After midday parcels will be sent the following business day. 

Free Standard Delivery

Free standard delivery is available on orders over £50 to England, Wales, Scottish Lowlands, Scottish Highlands, Scilly Isles and Isle of Man.

Next Day Delivery - Currently unavailable 

WE ARE CURRENTLY UNABLE TO OFFER NEXT DAY DELIVERY DUE TO LOCAL POST OFFICE OPENING TIMES.

Acceptance of Parcels

All items will be delivered to the address that you have provided, and not necessarily you in person.

If someone else signs for or otherwise accepts your parcel, the parcel will be deemed to have been delivered and no claim for none delivery will be accepted. If your parcel is delivered to BFPO, a block of flats, a university halls of residence, a house of multiple occupancy or a place of work it will be up to you to recover the parcel from whoever accepted it.

All deliveries must be accepted upon presentation by our delivery agents, even if you no longer want the products. Refusal to accept delivery of a parcel will render you liable for return delivery charges which can be substantial.

If there is a problem with the parcel you are receiving, please still accept the delivery, ask the courier to record the nature of the problem and then contact us so we can attempt to resolve the issue for you.

Re-delivery or redirection may be possible at additional cost.

Damage caused in transit can only be claimed if the damage is reported to the carrier upon signing for the goods. 

If you suspect a lost delivery, please contact us straight away providing your name, address and order number. We’ll look into it straight away.

RETURNS

We hope you’re happy with your Keep + Kind purchase. If you decide it’s not quite right for you, you can return most items (see exclusions below). Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

Please email us at returns@keepandkind.com to arrange a return, exchange or refund with 30 days of purchase.

If your item has arrived damaged or broken, we request that you email us as soon as possible after receiving your purchase and within one week. Please include images of the damaged product. This does not affect your statutory rights.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. We reserve the right to refuse a return on items deemed not to be resalable.

Several types of goods are exempt from being returned. Perishable goods such as food, cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases, specifically pierced earrings, nail varnish and face masks cannot be returned.

Please do not send your purchase back to the manufacturer.

We reserve the right to refuse to exchange or refund items that are not damaged or broken beyond their description, or the issue is not highlighted within 30 days of purchase. Any refunds will be made using the original payment method and only once your item has been returned by post. Depending on method of return, it can take up to 10 days for your returned parcel to reach us.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

There are certain situations where only partial refunds are granted: (if applicable)

• Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
• Any item that is returned more than 30 days after purchase.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at returns@keepandkind.com.

Gifts If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift credit will be emailed to you. If the item wasn’t marked as a gift when purchased, or the gift giver had the order sent to themselves to give to you later, we will have to send a refund to the person who originally made the order (the gift giver).

Address to return product:

To return your items, you should mail them to: PO Box 469, Lymington, SO41 1GE, United Kingdom. You will be responsible for paying for your own shipping costs for returning your item.

If items are returned to us without postage having been paid we will deduct the cost from any refund due.

Shipping costs are non-refundable. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

Daily shine treatment shampoo bar with mint, lime and grapefruit. Like no other, a high quality shampoo, minus the wasteful plastic bottle. 

If your hair is dull and looking dreary, then this is the shampoo bar for you. pH balanced and infused with Natural oils only. Coconut oil (vitamins K, E & Iron) & Argan oil (antioxidants). Our shampoo bars don’t just CLEAN your hair, they TREAT it too. Lasting twice as long as a standard shampoo bottle, it delivers uncompromising results, without the wasteful plastic bottle. Approx 80+ washes. No 'transition period'. This Mint, Lime & Grapefruit scented bar will leave your hair looking healthy, full of life and with a beautiful shine. 

Suitable for most hair types.

Wet hair, lather up the bar in wet hands, massage the lather into your hair from roots to ends, rinse off. Repeat if desired.

Quite possibly the best shampoo bar out there, looks good too. 

pH balanced, soap free, vegan friendly, plastic free, cruelty free, sls/paraben/phthaltes free, made in the U.K. Suitable for most hair types.

• pH balanced
• Soap free,
• Vegan friendly
• Plastic free
• Cruelty free
• SLS/paraben/phthaltes free
• Made in the U.K.
• Suitable for most hair types.
  

Sodium Cocoyl Isethionate, Hydrogenated Vegetable Oil, Aqua (Water), Polyglyceryl-4 Laurate, Glycerin, Parfum (Fragrance), Cocos Nucifera (Coconut) Oil, Argania Spinosa Oil, Tetrasodium Glutamate Diacetate, Hexyl Cinnamal, Linalool, Citronellol, Geraniol. 

DELIVERY & RETURNS

DUE TO THE CURRENT GOVERNMENT ADVICE IN REGARDS TO COVID-19, please note delivery may be slightly slower than usual. We’re despatching parcels as normal, but some parcels are taking longer than usual to be delivered.

We sent most of our orders out via Royal Mail*, we work to dispatch within 24 hours, this means your order will be with you in between 2 – 4 working days.

If you order next day delivery (orders MUST be received by 1pm), your parcel will be sent by Royal Mail Special Delivery which is guaranteed next day delivery. We do not currently offer Saturday delivery.

Keep + Kind is currently a one-woman indie store, meaning I pick, pack and ship all the products. I do try and keep to sociable hours to spend time with my family, so if you email on a Friday evening it's likely I'll get back to you on Monday morning.

DELIVERY COSTS:

• Standard delivery: (We are currently shipping everything by Royal Mail 24).£3.95 Order Monday to Sunday for delivery in 2-4 working days (including Northern Ireland, Highlands and Channel Islands).

• Next day delivery: Order before midday for next day Royal Mail Guaranteed delivery - Monday to Friday. After midday parcels will be sent the following business day. 

Free Standard Delivery

Free standard delivery is available on orders over £50 to England, Wales, Scottish Lowlands, Scottish Highlands, Scilly Isles and Isle of Man.

Next Day Delivery - Currently unavailable 

WE ARE CURRENTLY UNABLE TO OFFER NEXT DAY DELIVERY DUE TO LOCAL POST OFFICE OPENING TIMES.

Acceptance of Parcels

All items will be delivered to the address that you have provided, and not necessarily you in person.

If someone else signs for or otherwise accepts your parcel, the parcel will be deemed to have been delivered and no claim for none delivery will be accepted. If your parcel is delivered to BFPO, a block of flats, a university halls of residence, a house of multiple occupancy or a place of work it will be up to you to recover the parcel from whoever accepted it.

All deliveries must be accepted upon presentation by our delivery agents, even if you no longer want the products. Refusal to accept delivery of a parcel will render you liable for return delivery charges which can be substantial.

If there is a problem with the parcel you are receiving, please still accept the delivery, ask the courier to record the nature of the problem and then contact us so we can attempt to resolve the issue for you.

Re-delivery or redirection may be possible at additional cost.

Damage caused in transit can only be claimed if the damage is reported to the carrier upon signing for the goods. 

If you suspect a lost delivery, please contact us straight away providing your name, address and order number. We’ll look into it straight away.

RETURNS

We hope you’re happy with your Keep + Kind purchase. If you decide it’s not quite right for you, you can return most items (see exclusions below). Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

Please email us at returns@keepandkind.com to arrange a return, exchange or refund with 30 days of purchase.

If your item has arrived damaged or broken, we request that you email us as soon as possible after receiving your purchase and within one week. Please include images of the damaged product. This does not affect your statutory rights.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. We reserve the right to refuse a return on items deemed not to be resalable.

Several types of goods are exempt from being returned. Perishable goods such as food, cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases, specifically pierced earrings, nail varnish and face masks cannot be returned.

Please do not send your purchase back to the manufacturer.

We reserve the right to refuse to exchange or refund items that are not damaged or broken beyond their description, or the issue is not highlighted within 30 days of purchase. Any refunds will be made using the original payment method and only once your item has been returned by post. Depending on method of return, it can take up to 10 days for your returned parcel to reach us.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

There are certain situations where only partial refunds are granted: (if applicable)

• Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
• Any item that is returned more than 30 days after purchase.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at returns@keepandkind.com.

Gifts If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift credit will be emailed to you. If the item wasn’t marked as a gift when purchased, or the gift giver had the order sent to themselves to give to you later, we will have to send a refund to the person who originally made the order (the gift giver).

Address to return product:

To return your items, you should mail them to: PO Box 469, Lymington, SO41 1GE, United Kingdom. You will be responsible for paying for your own shipping costs for returning your item.

If items are returned to us without postage having been paid we will deduct the cost from any refund due.

Shipping costs are non-refundable. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

This is not your average bar of soap, a deliciously rich, lemon and lime super scented, shea butter soap bar which both cleanses and moisturises, leaving skin softer, smoother and more nourished.  

Suitable for sensitive skin.

Lather up the bar under running water, work lather into skin cleansing thoroughly and rinse off.

This is not your average bar of soap, Nuddy's mission is to make soap bars cool again. Using vegan, cruelty free, rich raw African Shea Butter, they clean and moisturise at the same time. Each bar is triple milled, meaning they last MUCH longer than your average bar. What's more, there's absolutely no plastic on any part of the product.

Sodium Palmate (sustainably sourced), Sodium Palm Kernelate, Aqua, Parfum, Glycerin, Palmitic Acid, Sodium Chloride, Butyrospermum Parkii (Shea Butter), CI77891, Tetrasodium EDTA, Tetrasodium Etidronate, Citronellol, Geraniol.

DELIVERY & RETURNS

DUE TO THE CURRENT GOVERNMENT ADVICE IN REGARDS TO COVID-19, please note delivery may be slightly slower than usual. We’re despatching parcels as normal, but some parcels are taking longer than usual to be delivered.

We sent most of our orders out via Royal Mail*, we work to dispatch within 24 hours, this means your order will be with you in between 2 – 4 working days.

If you order next day delivery (orders MUST be received by 1pm), your parcel will be sent by Royal Mail Special Delivery which is guaranteed next day delivery. We do not currently offer Saturday delivery.

Keep + Kind is currently a one-woman indie store, meaning I pick, pack and ship all the products. I do try and keep to sociable hours to spend time with my family, so if you email on a Friday evening it's likely I'll get back to you on Monday morning.

DELIVERY COSTS:

• Standard delivery: (We are currently shipping everything by Royal Mail 24).£3.95 Order Monday to Sunday for delivery in 2-4 working days (including Northern Ireland, Highlands and Channel Islands).

• Next day delivery: Order before midday for next day Royal Mail Guaranteed delivery - Monday to Friday. After midday parcels will be sent the following business day. 

Free Standard Delivery

Free standard delivery is available on orders over £50 to England, Wales, Scottish Lowlands, Scottish Highlands, Scilly Isles and Isle of Man.

Next Day Delivery - Currently unavailable 

WE ARE CURRENTLY UNABLE TO OFFER NEXT DAY DELIVERY DUE TO LOCAL POST OFFICE OPENING TIMES.

Acceptance of Parcels

All items will be delivered to the address that you have provided, and not necessarily you in person.

If someone else signs for or otherwise accepts your parcel, the parcel will be deemed to have been delivered and no claim for none delivery will be accepted. If your parcel is delivered to BFPO, a block of flats, a university halls of residence, a house of multiple occupancy or a place of work it will be up to you to recover the parcel from whoever accepted it.

All deliveries must be accepted upon presentation by our delivery agents, even if you no longer want the products. Refusal to accept delivery of a parcel will render you liable for return delivery charges which can be substantial.

If there is a problem with the parcel you are receiving, please still accept the delivery, ask the courier to record the nature of the problem and then contact us so we can attempt to resolve the issue for you.

Re-delivery or redirection may be possible at additional cost.

Damage caused in transit can only be claimed if the damage is reported to the carrier upon signing for the goods. 

If you suspect a lost delivery, please contact us straight away providing your name, address and order number. We’ll look into it straight away.

RETURNS

We hope you’re happy with your Keep + Kind purchase. If you decide it’s not quite right for you, you can return most items (see exclusions below). Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

Please email us at returns@keepandkind.com to arrange a return, exchange or refund with 30 days of purchase.

If your item has arrived damaged or broken, we request that you email us as soon as possible after receiving your purchase and within one week. Please include images of the damaged product. This does not affect your statutory rights.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. We reserve the right to refuse a return on items deemed not to be resalable.

Several types of goods are exempt from being returned. Perishable goods such as food, cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases, specifically pierced earrings, nail varnish and face masks cannot be returned.

Please do not send your purchase back to the manufacturer.

We reserve the right to refuse to exchange or refund items that are not damaged or broken beyond their description, or the issue is not highlighted within 30 days of purchase. Any refunds will be made using the original payment method and only once your item has been returned by post. Depending on method of return, it can take up to 10 days for your returned parcel to reach us.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

There are certain situations where only partial refunds are granted: (if applicable)

• Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
• Any item that is returned more than 30 days after purchase.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at returns@keepandkind.com.

Gifts If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift credit will be emailed to you. If the item wasn’t marked as a gift when purchased, or the gift giver had the order sent to themselves to give to you later, we will have to send a refund to the person who originally made the order (the gift giver).

Address to return product:

To return your items, you should mail them to: PO Box 469, Lymington, SO41 1GE, United Kingdom. You will be responsible for paying for your own shipping costs for returning your item.

If items are returned to us without postage having been paid we will deduct the cost from any refund due.

Shipping costs are non-refundable. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

The ultimate card for the ultimate bread bore. Nobody cares about your sourdough starter.

Cards for those you love and those you love to hate. 

Mean Mail cards are handprinted and made using responsibly sourced materials with an eco-conscious printer. Always FSC.

• 350gsm FSC certified peach card
• Pink foil (please rip out prior to recycling)
• Blue envelope
• 14.8cm x 10.5cm
• Blank inside
• Handprinted in London, UK

DELIVERY & RETURNS

DUE TO THE CURRENT GOVERNMENT ADVICE IN REGARDS TO COVID-19, please note delivery may be slightly slower than usual. We’re despatching parcels as normal, but some parcels are taking longer than usual to be delivered.

We sent most of our orders out via Royal Mail*, we work to dispatch within 24 hours, this means your order will be with you in between 2 – 4 working days.

If you order next day delivery (orders MUST be received by 1pm), your parcel will be sent by Royal Mail Special Delivery which is guaranteed next day delivery. We do not currently offer Saturday delivery.

Keep + Kind is currently a one-woman indie store, meaning I pick, pack and ship all the products. I do try and keep to sociable hours to spend time with my family, so if you email on a Friday evening it's likely I'll get back to you on Monday morning.

DELIVERY COSTS:

• Standard delivery: (We are currently shipping everything by Royal Mail 24).£3.95 Order Monday to Sunday for delivery in 2-4 working days (including Northern Ireland, Highlands and Channel Islands).

• Next day delivery: Order before midday for next day Royal Mail Guaranteed delivery - Monday to Friday. After midday parcels will be sent the following business day. 

Free Standard Delivery

Free standard delivery is available on orders over £50 to England, Wales, Scottish Lowlands, Scottish Highlands, Scilly Isles and Isle of Man.

Next Day Delivery - Currently unavailable 

WE ARE CURRENTLY UNABLE TO OFFER NEXT DAY DELIVERY DUE TO LOCAL POST OFFICE OPENING TIMES.

Acceptance of Parcels

All items will be delivered to the address that you have provided, and not necessarily you in person.

If someone else signs for or otherwise accepts your parcel, the parcel will be deemed to have been delivered and no claim for none delivery will be accepted. If your parcel is delivered to BFPO, a block of flats, a university halls of residence, a house of multiple occupancy or a place of work it will be up to you to recover the parcel from whoever accepted it.

All deliveries must be accepted upon presentation by our delivery agents, even if you no longer want the products. Refusal to accept delivery of a parcel will render you liable for return delivery charges which can be substantial.

If there is a problem with the parcel you are receiving, please still accept the delivery, ask the courier to record the nature of the problem and then contact us so we can attempt to resolve the issue for you.

Re-delivery or redirection may be possible at additional cost.

Damage caused in transit can only be claimed if the damage is reported to the carrier upon signing for the goods. 

If you suspect a lost delivery, please contact us straight away providing your name, address and order number. We’ll look into it straight away.

RETURNS

We hope you’re happy with your Keep + Kind purchase. If you decide it’s not quite right for you, you can return most items (see exclusions below). Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

Please email us at returns@keepandkind.com to arrange a return, exchange or refund with 30 days of purchase.

If your item has arrived damaged or broken, we request that you email us as soon as possible after receiving your purchase and within one week. Please include images of the damaged product. This does not affect your statutory rights.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. We reserve the right to refuse a return on items deemed not to be resalable.

Several types of goods are exempt from being returned. Perishable goods such as food, cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases, specifically pierced earrings, nail varnish and face masks cannot be returned.

Please do not send your purchase back to the manufacturer.

We reserve the right to refuse to exchange or refund items that are not damaged or broken beyond their description, or the issue is not highlighted within 30 days of purchase. Any refunds will be made using the original payment method and only once your item has been returned by post. Depending on method of return, it can take up to 10 days for your returned parcel to reach us.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

There are certain situations where only partial refunds are granted: (if applicable)

• Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
• Any item that is returned more than 30 days after purchase.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at returns@keepandkind.com.

Gifts If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift credit will be emailed to you. If the item wasn’t marked as a gift when purchased, or the gift giver had the order sent to themselves to give to you later, we will have to send a refund to the person who originally made the order (the gift giver).

Address to return product:

To return your items, you should mail them to: PO Box 469, Lymington, SO41 1GE, United Kingdom. You will be responsible for paying for your own shipping costs for returning your item.

If items are returned to us without postage having been paid we will deduct the cost from any refund due.

Shipping costs are non-refundable. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

An all-natural hand balm to nourish and protect hard-working hands. Bond Hand Balm No.1 is a blend of moisture replenishing botanicals designed to soften, nourish, and soothe. Infused with bergamot and cedarwood oils.

With clean fingertips, massage a very small amount of balm gently into the skin. The balm can be applied as often as required and is suitable for use anywhere on the body. Once opened please use within six months. Please keep out of the reach of children. Because this product contains essential oils we recommend testing it on a small area of skin first. If you are pregnant or breastfeeding please seek advice before use.

Made with the finest organic and 100% natural ingredients and packaged in plastic-free recyclable packaging.  No parabens. No synthetic fragrances. No SLS. 

• 100% Natural
  
• 100% recyclable, plastic-free packaging
• 10ml
• Organic Calendula Oil is renowned for its calming and soothing properties on the skin. It contains Vitamin A Vitamin B1 Vitamin B2, Vitamin B6 Vitamin E and Salicylic Acid.
• Organic Jojoba Oil is a liquid wax and is one of the most important oils in skincare. Unlike many other oils, jojoba is chemically very similar to human sebum. It has a natural SPF of 5 and penetrates the skin rapidly leaving a soft non-sticky feel.
• Beeswax carries antiviral, anti-inflammatory, and antibacterial properties that are essential in fighting chapped skin and bacterial infections that tend to affect us most in the dry, winter months. It forms a protective wall by sealing in moisture in our skin.
• Organic Apricot Kernel Oil is light in texture and easily absorbed into the skin and is one of the best oils for sensitive skins, as it may help calm irritation and inflammation. Apricot kernel oil is also rich in vitamins including A, E and B. 

Prunus amygdalus dulcis (sweet almond) oil, prunus armeniaca (apricot) kernel oil, helianthus annus (sunflower) seed oil, cera alba (beeswax), simmondsia chinensis (jojoba) seed oil*, calendula officinalis flower, citrus aurantium bergamia (bergamot) fruit oil, cedrus atlantica (cedarwood) bark oil, tocopherol (vitamin e), linalool+, limonene+. *organic +natural component of essential oils

DELIVERY & RETURNS

DUE TO THE CURRENT GOVERNMENT ADVICE IN REGARDS TO COVID-19, please note delivery may be slightly slower than usual. We’re despatching parcels as normal, but some parcels are taking longer than usual to be delivered.

We sent most of our orders out via Royal Mail*, we work to dispatch within 24 hours, this means your order will be with you in between 2 – 4 working days.

If you order next day delivery (orders MUST be received by 1pm), your parcel will be sent by Royal Mail Special Delivery which is guaranteed next day delivery. We do not currently offer Saturday delivery.

Keep + Kind is currently a one-woman indie store, meaning I pick, pack and ship all the products. I do try and keep to sociable hours to spend time with my family, so if you email on a Friday evening it's likely I'll get back to you on Monday morning.

DELIVERY COSTS:

• Standard delivery: (We are currently shipping everything by Royal Mail 24).£3.95 Order Monday to Sunday for delivery in 2-4 working days (including Northern Ireland, Highlands and Channel Islands).

• Next day delivery: Order before midday for next day Royal Mail Guaranteed delivery - Monday to Friday. After midday parcels will be sent the following business day. 

Free Standard Delivery

Free standard delivery is available on orders over £50 to England, Wales, Scottish Lowlands, Scottish Highlands, Scilly Isles and Isle of Man.

Next Day Delivery - Currently unavailable 

WE ARE CURRENTLY UNABLE TO OFFER NEXT DAY DELIVERY DUE TO LOCAL POST OFFICE OPENING TIMES.

Acceptance of Parcels

All items will be delivered to the address that you have provided, and not necessarily you in person.

If someone else signs for or otherwise accepts your parcel, the parcel will be deemed to have been delivered and no claim for none delivery will be accepted. If your parcel is delivered to BFPO, a block of flats, a university halls of residence, a house of multiple occupancy or a place of work it will be up to you to recover the parcel from whoever accepted it.

All deliveries must be accepted upon presentation by our delivery agents, even if you no longer want the products. Refusal to accept delivery of a parcel will render you liable for return delivery charges which can be substantial.

If there is a problem with the parcel you are receiving, please still accept the delivery, ask the courier to record the nature of the problem and then contact us so we can attempt to resolve the issue for you.

Re-delivery or redirection may be possible at additional cost.

Damage caused in transit can only be claimed if the damage is reported to the carrier upon signing for the goods. 

If you suspect a lost delivery, please contact us straight away providing your name, address and order number. We’ll look into it straight away.

RETURNS

We hope you’re happy with your Keep + Kind purchase. If you decide it’s not quite right for you, you can return most items (see exclusions below). Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

Please email us at returns@keepandkind.com to arrange a return, exchange or refund with 30 days of purchase.

If your item has arrived damaged or broken, we request that you email us as soon as possible after receiving your purchase and within one week. Please include images of the damaged product. This does not affect your statutory rights.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. We reserve the right to refuse a return on items deemed not to be resalable.

Several types of goods are exempt from being returned. Perishable goods such as food, cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases, specifically pierced earrings, nail varnish and face masks cannot be returned.

Please do not send your purchase back to the manufacturer.

We reserve the right to refuse to exchange or refund items that are not damaged or broken beyond their description, or the issue is not highlighted within 30 days of purchase. Any refunds will be made using the original payment method and only once your item has been returned by post. Depending on method of return, it can take up to 10 days for your returned parcel to reach us.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

There are certain situations where only partial refunds are granted: (if applicable)

• Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
• Any item that is returned more than 30 days after purchase.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at returns@keepandkind.com.

Gifts If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift credit will be emailed to you. If the item wasn’t marked as a gift when purchased, or the gift giver had the order sent to themselves to give to you later, we will have to send a refund to the person who originally made the order (the gift giver).

Address to return product:

To return your items, you should mail them to: PO Box 469, Lymington, SO41 1GE, United Kingdom. You will be responsible for paying for your own shipping costs for returning your item.

If items are returned to us without postage having been paid we will deduct the cost from any refund due.

Shipping costs are non-refundable. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

Sail away with these black anchor super soft bamboo socks. 

Bamboo socks are luxuriously soft and naturally odor resistant. The socks feature a reinforced heel and toe as well as hand linked seams for added comfort, no sock on the market comes close in terms of softness, fit and durability.

Swole Panda was created to provide accessories that combine style with sustainability, thus minimising the impact to our environment. They consider the entire supply chain when producing their product.

Bamboo is fast growing and is sourced from a sustainably managed forest in China's Jiangxi Province - the forest is naturally occurring on a steep slope, maximising an otherwise unusable area.

• One paid of men's block striped designed socks in size 7-11 (EU 40-47)
• Machine wash at 30-40°C with like colours. Machine tumble drying not recommended
• Eco friendly bamboo
• Naturally odor resistant

DELIVERY & RETURNS

DUE TO THE CURRENT GOVERNMENT ADVICE IN REGARDS TO COVID-19, please note delivery may be slightly slower than usual. We’re despatching parcels as normal, but some parcels are taking longer than usual to be delivered.

We sent most of our orders out via Royal Mail*, we work to dispatch within 24 hours, this means your order will be with you in between 2 – 4 working days.

If you order next day delivery (orders MUST be received by 1pm), your parcel will be sent by Royal Mail Special Delivery which is guaranteed next day delivery. We do not currently offer Saturday delivery.

Keep + Kind is currently a one-woman indie store, meaning I pick, pack and ship all the products. I do try and keep to sociable hours to spend time with my family, so if you email on a Friday evening it's likely I'll get back to you on Monday morning.

DELIVERY COSTS:

• Standard delivery: (We are currently shipping everything by Royal Mail 24).£3.95 Order Monday to Sunday for delivery in 2-4 working days (including Northern Ireland, Highlands and Channel Islands).

• Next day delivery: Order before midday for next day Royal Mail Guaranteed delivery - Monday to Friday. After midday parcels will be sent the following business day. 

Free Standard Delivery

Free standard delivery is available on orders over £50 to England, Wales, Scottish Lowlands, Scottish Highlands, Scilly Isles and Isle of Man.

Next Day Delivery - Currently unavailable 

WE ARE CURRENTLY UNABLE TO OFFER NEXT DAY DELIVERY DUE TO LOCAL POST OFFICE OPENING TIMES.

Acceptance of Parcels

All items will be delivered to the address that you have provided, and not necessarily you in person.

If someone else signs for or otherwise accepts your parcel, the parcel will be deemed to have been delivered and no claim for none delivery will be accepted. If your parcel is delivered to BFPO, a block of flats, a university halls of residence, a house of multiple occupancy or a place of work it will be up to you to recover the parcel from whoever accepted it.

All deliveries must be accepted upon presentation by our delivery agents, even if you no longer want the products. Refusal to accept delivery of a parcel will render you liable for return delivery charges which can be substantial.

If there is a problem with the parcel you are receiving, please still accept the delivery, ask the courier to record the nature of the problem and then contact us so we can attempt to resolve the issue for you.

Re-delivery or redirection may be possible at additional cost.

Damage caused in transit can only be claimed if the damage is reported to the carrier upon signing for the goods. 

If you suspect a lost delivery, please contact us straight away providing your name, address and order number. We’ll look into it straight away.

RETURNS

We hope you’re happy with your Keep + Kind purchase. If you decide it’s not quite right for you, you can return most items (see exclusions below). Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

Please email us at returns@keepandkind.com to arrange a return, exchange or refund with 30 days of purchase.

If your item has arrived damaged or broken, we request that you email us as soon as possible after receiving your purchase and within one week. Please include images of the damaged product. This does not affect your statutory rights.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. We reserve the right to refuse a return on items deemed not to be resalable.

Several types of goods are exempt from being returned. Perishable goods such as food, cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases, specifically pierced earrings, nail varnish and face masks cannot be returned.

Please do not send your purchase back to the manufacturer.

We reserve the right to refuse to exchange or refund items that are not damaged or broken beyond their description, or the issue is not highlighted within 30 days of purchase. Any refunds will be made using the original payment method and only once your item has been returned by post. Depending on method of return, it can take up to 10 days for your returned parcel to reach us.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

There are certain situations where only partial refunds are granted: (if applicable)

• Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
• Any item that is returned more than 30 days after purchase.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at returns@keepandkind.com.

Gifts If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift credit will be emailed to you. If the item wasn’t marked as a gift when purchased, or the gift giver had the order sent to themselves to give to you later, we will have to send a refund to the person who originally made the order (the gift giver).

Address to return product:

To return your items, you should mail them to: PO Box 469, Lymington, SO41 1GE, United Kingdom. You will be responsible for paying for your own shipping costs for returning your item.

If items are returned to us without postage having been paid we will deduct the cost from any refund due.

Shipping costs are non-refundable. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

This is a 100% organic, natural and pure Konjac sponge. Known as the universal one, it's suitable for everyone regardless of age and skin type. This Konjac sponge is completely plastic free and comes in a cardboard box with a cellulose biodegradable and compostable or recyclable plastic free window.

Water is all that's needed to turn the sponge into a remarkable skin cleansing and exfoliating tool. Feel free to add a little cleanser if this is your preference, you will need less than usual as the sponge will make the cleanser go further.

Before use, rinse and hydrate your Konjac Sponge in warm water. Squeeze out any excess water and gently cleanse skin. It is not necessary to use cleansing products, but a small amount can be added to your Konjac Sponge if desired. If a cleanser is added, the sponge will help the product work harder and go further.

After use, always rinse your sponge well and allow to dry in an airy place. Be careful not to wring it out as this may damage the delicate plant fibres, just squeeze between your flattened hands. You can also pop your clean sponge in the fridge to keep it fresh and cool, which helps it last even longer. Alternatively, your sponge is happy to be aired on a radiator or heated towel rail. It will shrink and harden when it dries out, this is perfectly natural, simply allow it to absorb water and rehydrate before using again. Never use the sponge when dry. The better care of the sponge, the longer it will last. Never leave the sponge in the shower or in a pool of water. Your Konjac Sponge is a 100% natural vegetable product and should last 2 to 3 months. Once it starts to look tired or breaks down, replace it. Our Konjac Sponges can be safely composted or used in the garden to help water your plants by holding moisture. Never leave a child unattended with a sponge.

The Konjac potato or Konnyaku is a perennial plant native to Asia and can be found growing wild at very high altitudes. The sponges are free from chemicals, colouring, additives and irritants. 100% biodegradable and fully sustainable. The moisture-rich plant fibre is lovingly hand-blended with natural volcanic water to create the powerful sponges.

The sponges carry the Leaping Bunny and Vegan Society symbols as a sign commitment to producing natural, cruelty free skin care.

• One The Elements Water - 100% Pure Konjac Facial Sponge
• Plastic free packaging.
  
• Suitable for all skin types
• Cleanses and exfoliates the delicate eye area
• 100% natural vegetable fibre
• 100% Cruelty Free & Certified Vegan
• Naturally sustainable
• Environmentally safe, kind to the environment & skin
• 100% colouring-free
• 100% additive-free
• 100% biodegradable

DELIVERY & RETURNS

DUE TO THE CURRENT GOVERNMENT ADVICE IN REGARDS TO COVID-19, please note delivery may be slightly slower than usual. We’re despatching parcels as normal, but some parcels are taking longer than usual to be delivered.

We sent most of our orders out via Royal Mail*, we work to dispatch within 24 hours, this means your order will be with you in between 2 – 4 working days.

If you order next day delivery (orders MUST be received by 1pm), your parcel will be sent by Royal Mail Special Delivery which is guaranteed next day delivery. We do not currently offer Saturday delivery.

Keep + Kind is currently a one-woman indie store, meaning I pick, pack and ship all the products. I do try and keep to sociable hours to spend time with my family, so if you email on a Friday evening it's likely I'll get back to you on Monday morning.

DELIVERY COSTS:

• Standard delivery: (We are currently shipping everything by Royal Mail 24).£3.95 Order Monday to Sunday for delivery in 2-4 working days (including Northern Ireland, Highlands and Channel Islands).

• Next day delivery: Order before midday for next day Royal Mail Guaranteed delivery - Monday to Friday. After midday parcels will be sent the following business day. 

Free Standard Delivery

Free standard delivery is available on orders over £50 to England, Wales, Scottish Lowlands, Scottish Highlands, Scilly Isles and Isle of Man.

Next Day Delivery - Currently unavailable 

WE ARE CURRENTLY UNABLE TO OFFER NEXT DAY DELIVERY DUE TO LOCAL POST OFFICE OPENING TIMES.

Acceptance of Parcels

All items will be delivered to the address that you have provided, and not necessarily you in person.

If someone else signs for or otherwise accepts your parcel, the parcel will be deemed to have been delivered and no claim for none delivery will be accepted. If your parcel is delivered to BFPO, a block of flats, a university halls of residence, a house of multiple occupancy or a place of work it will be up to you to recover the parcel from whoever accepted it.

All deliveries must be accepted upon presentation by our delivery agents, even if you no longer want the products. Refusal to accept delivery of a parcel will render you liable for return delivery charges which can be substantial.

If there is a problem with the parcel you are receiving, please still accept the delivery, ask the courier to record the nature of the problem and then contact us so we can attempt to resolve the issue for you.

Re-delivery or redirection may be possible at additional cost.

Damage caused in transit can only be claimed if the damage is reported to the carrier upon signing for the goods. 

If you suspect a lost delivery, please contact us straight away providing your name, address and order number. We’ll look into it straight away.

RETURNS

We hope you’re happy with your Keep + Kind purchase. If you decide it’s not quite right for you, you can return most items (see exclusions below). Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

Please email us at returns@keepandkind.com to arrange a return, exchange or refund with 30 days of purchase.

If your item has arrived damaged or broken, we request that you email us as soon as possible after receiving your purchase and within one week. Please include images of the damaged product. This does not affect your statutory rights.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. We reserve the right to refuse a return on items deemed not to be resalable.

Several types of goods are exempt from being returned. Perishable goods such as food, cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases, specifically pierced earrings, nail varnish and face masks cannot be returned.

Please do not send your purchase back to the manufacturer.

We reserve the right to refuse to exchange or refund items that are not damaged or broken beyond their description, or the issue is not highlighted within 30 days of purchase. Any refunds will be made using the original payment method and only once your item has been returned by post. Depending on method of return, it can take up to 10 days for your returned parcel to reach us.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

There are certain situations where only partial refunds are granted: (if applicable)

• Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
• Any item that is returned more than 30 days after purchase.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at returns@keepandkind.com.

Gifts If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift credit will be emailed to you. If the item wasn’t marked as a gift when purchased, or the gift giver had the order sent to themselves to give to you later, we will have to send a refund to the person who originally made the order (the gift giver).

Address to return product:

To return your items, you should mail them to: PO Box 469, Lymington, SO41 1GE, United Kingdom. You will be responsible for paying for your own shipping costs for returning your item.

If items are returned to us without postage having been paid we will deduct the cost from any refund due.

Shipping costs are non-refundable. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

A beautifully illustrated and soft cover A5 Idea's sketchbook in Deep Blue. This stationery range from VENT for change is made from 100% recycled and sustainable materials with ideas embossed in gold to the front cover. Ethically produced with plain FSC certified paper.

VENT for Change is a Bristol based sustainable stationery company that supports children’s education projects worldwide. Proceeds from every VENT product sold go towards global education projects getting children back in to school.

• A5 (150 X 210 mm)
• Plain paper
• FSC certified paper
• Every VENT notebook sold helps support children's education globally - they give 10% of the sales value (not their profit) to their chosen programmes.

DELIVERY & RETURNS

DUE TO THE CURRENT GOVERNMENT ADVICE IN REGARDS TO COVID-19, please note delivery may be slightly slower than usual. We’re despatching parcels as normal, but some parcels are taking longer than usual to be delivered.

We sent most of our orders out via Royal Mail*, we work to dispatch within 24 hours, this means your order will be with you in between 2 – 4 working days.

If you order next day delivery (orders MUST be received by 1pm), your parcel will be sent by Royal Mail Special Delivery which is guaranteed next day delivery. We do not currently offer Saturday delivery.

Keep + Kind is currently a one-woman indie store, meaning I pick, pack and ship all the products. I do try and keep to sociable hours to spend time with my family, so if you email on a Friday evening it's likely I'll get back to you on Monday morning.

DELIVERY COSTS:

• Standard delivery: (We are currently shipping everything by Royal Mail 24).£3.95 Order Monday to Sunday for delivery in 2-4 working days (including Northern Ireland, Highlands and Channel Islands).

• Next day delivery: Order before midday for next day Royal Mail Guaranteed delivery - Monday to Friday. After midday parcels will be sent the following business day. 

Free Standard Delivery

Free standard delivery is available on orders over £50 to England, Wales, Scottish Lowlands, Scottish Highlands, Scilly Isles and Isle of Man.

Next Day Delivery - Currently unavailable 

WE ARE CURRENTLY UNABLE TO OFFER NEXT DAY DELIVERY DUE TO LOCAL POST OFFICE OPENING TIMES.

Acceptance of Parcels

All items will be delivered to the address that you have provided, and not necessarily you in person.

If someone else signs for or otherwise accepts your parcel, the parcel will be deemed to have been delivered and no claim for none delivery will be accepted. If your parcel is delivered to BFPO, a block of flats, a university halls of residence, a house of multiple occupancy or a place of work it will be up to you to recover the parcel from whoever accepted it.

All deliveries must be accepted upon presentation by our delivery agents, even if you no longer want the products. Refusal to accept delivery of a parcel will render you liable for return delivery charges which can be substantial.

If there is a problem with the parcel you are receiving, please still accept the delivery, ask the courier to record the nature of the problem and then contact us so we can attempt to resolve the issue for you.

Re-delivery or redirection may be possible at additional cost.

Damage caused in transit can only be claimed if the damage is reported to the carrier upon signing for the goods. 

If you suspect a lost delivery, please contact us straight away providing your name, address and order number. We’ll look into it straight away.

RETURNS

We hope you’re happy with your Keep + Kind purchase. If you decide it’s not quite right for you, you can return most items (see exclusions below). Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

Please email us at returns@keepandkind.com to arrange a return, exchange or refund with 30 days of purchase.

If your item has arrived damaged or broken, we request that you email us as soon as possible after receiving your purchase and within one week. Please include images of the damaged product. This does not affect your statutory rights.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. We reserve the right to refuse a return on items deemed not to be resalable.

Several types of goods are exempt from being returned. Perishable goods such as food, cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases, specifically pierced earrings, nail varnish and face masks cannot be returned.

Please do not send your purchase back to the manufacturer.

We reserve the right to refuse to exchange or refund items that are not damaged or broken beyond their description, or the issue is not highlighted within 30 days of purchase. Any refunds will be made using the original payment method and only once your item has been returned by post. Depending on method of return, it can take up to 10 days for your returned parcel to reach us.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

There are certain situations where only partial refunds are granted: (if applicable)

• Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
• Any item that is returned more than 30 days after purchase.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at returns@keepandkind.com.

Gifts If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift credit will be emailed to you. If the item wasn’t marked as a gift when purchased, or the gift giver had the order sent to themselves to give to you later, we will have to send a refund to the person who originally made the order (the gift giver).

Address to return product:

To return your items, you should mail them to: PO Box 469, Lymington, SO41 1GE, United Kingdom. You will be responsible for paying for your own shipping costs for returning your item.

If items are returned to us without postage having been paid we will deduct the cost from any refund due.

Shipping costs are non-refundable. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

An excellent quality A5 notebook in Charcoal, perfect for monochrome loving minimalists. This stationery range from VENT for change is made from 100% recycled leather and sustainable paper. Subtly debossed on the front cover with Make a Mark. Supplied as standard with an elastic book closure. This ethically produced notebook has 192 pages of ivory coloured (off-white) lined paper.

VENT for Change is a Bristol based sustainable stationery company that supports children’s education projects worldwide. Proceeds from every VENT product sold go towards global education projects getting children back in to school.

• A5 (150 X 210 mm)
• 100% recycled leather cover with black linen spine support
• Lined paper
• FSC certified paper
• 192 pages
• Every VENT notebook sold helps support children's education globally - they give 10% of the sales value (not their profit) to their chosen programmes.

DELIVERY & RETURNS

DUE TO THE CURRENT GOVERNMENT ADVICE IN REGARDS TO COVID-19, please note delivery may be slightly slower than usual. We’re despatching parcels as normal, but some parcels are taking longer than usual to be delivered.

We sent most of our orders out via Royal Mail*, we work to dispatch within 24 hours, this means your order will be with you in between 2 – 4 working days.

If you order next day delivery (orders MUST be received by 1pm), your parcel will be sent by Royal Mail Special Delivery which is guaranteed next day delivery. We do not currently offer Saturday delivery.

Keep + Kind is currently a one-woman indie store, meaning I pick, pack and ship all the products. I do try and keep to sociable hours to spend time with my family, so if you email on a Friday evening it's likely I'll get back to you on Monday morning.

DELIVERY COSTS:

• Standard delivery: (We are currently shipping everything by Royal Mail 24).£3.95 Order Monday to Sunday for delivery in 2-4 working days (including Northern Ireland, Highlands and Channel Islands).

• Next day delivery: Order before midday for next day Royal Mail Guaranteed delivery - Monday to Friday. After midday parcels will be sent the following business day. 

Free Standard Delivery

Free standard delivery is available on orders over £50 to England, Wales, Scottish Lowlands, Scottish Highlands, Scilly Isles and Isle of Man.

Next Day Delivery - Currently unavailable 

WE ARE CURRENTLY UNABLE TO OFFER NEXT DAY DELIVERY DUE TO LOCAL POST OFFICE OPENING TIMES.

Acceptance of Parcels

All items will be delivered to the address that you have provided, and not necessarily you in person.

If someone else signs for or otherwise accepts your parcel, the parcel will be deemed to have been delivered and no claim for none delivery will be accepted. If your parcel is delivered to BFPO, a block of flats, a university halls of residence, a house of multiple occupancy or a place of work it will be up to you to recover the parcel from whoever accepted it.

All deliveries must be accepted upon presentation by our delivery agents, even if you no longer want the products. Refusal to accept delivery of a parcel will render you liable for return delivery charges which can be substantial.

If there is a problem with the parcel you are receiving, please still accept the delivery, ask the courier to record the nature of the problem and then contact us so we can attempt to resolve the issue for you.

Re-delivery or redirection may be possible at additional cost.

Damage caused in transit can only be claimed if the damage is reported to the carrier upon signing for the goods. 

If you suspect a lost delivery, please contact us straight away providing your name, address and order number. We’ll look into it straight away.

RETURNS

We hope you’re happy with your Keep + Kind purchase. If you decide it’s not quite right for you, you can return most items (see exclusions below). Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

Please email us at returns@keepandkind.com to arrange a return, exchange or refund with 30 days of purchase.

If your item has arrived damaged or broken, we request that you email us as soon as possible after receiving your purchase and within one week. Please include images of the damaged product. This does not affect your statutory rights.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. We reserve the right to refuse a return on items deemed not to be resalable.

Several types of goods are exempt from being returned. Perishable goods such as food, cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases, specifically pierced earrings, nail varnish and face masks cannot be returned.

Please do not send your purchase back to the manufacturer.

We reserve the right to refuse to exchange or refund items that are not damaged or broken beyond their description, or the issue is not highlighted within 30 days of purchase. Any refunds will be made using the original payment method and only once your item has been returned by post. Depending on method of return, it can take up to 10 days for your returned parcel to reach us.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

There are certain situations where only partial refunds are granted: (if applicable)

• Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
• Any item that is returned more than 30 days after purchase.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at returns@keepandkind.com.

Gifts If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift credit will be emailed to you. If the item wasn’t marked as a gift when purchased, or the gift giver had the order sent to themselves to give to you later, we will have to send a refund to the person who originally made the order (the gift giver).

Address to return product:

To return your items, you should mail them to: PO Box 469, Lymington, SO41 1GE, United Kingdom. You will be responsible for paying for your own shipping costs for returning your item.

If items are returned to us without postage having been paid we will deduct the cost from any refund due.

Shipping costs are non-refundable. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

These global flavours make a perfect stocking filler or buy for yourself to grow your own!

Take your taste buds on a journey. Packed and tied in the traditional style of Japanese rice bags, these handsome paper bag growing kits are delightful gifts featuring a selection of basil plants to harvest and eat. Each kit includes potting mix, seeds and instructions. 

Please note, these bags are lined with plastic to ensure they are water proof.

Once established, the plants can be easily transplanted to larger pots or the garden to fully mature.

• Kraft paper bag lined with plastic
• Potting mix
• Seed pack
• Instructions
• Dimensions: 14 x 8.5 x 3.8cm
• Instructions in English, French, Spanish 
• Origin: Japan

DELIVERY & RETURNS

DUE TO THE CURRENT GOVERNMENT ADVICE IN REGARDS TO COVID-19, please note delivery may be slightly slower than usual. We’re despatching parcels as normal, but some parcels are taking longer than usual to be delivered.

We sent most of our orders out via Royal Mail*, we work to dispatch within 24 hours, this means your order will be with you in between 2 – 4 working days.

If you order next day delivery (orders MUST be received by 1pm), your parcel will be sent by Royal Mail Special Delivery which is guaranteed next day delivery. We do not currently offer Saturday delivery.

Keep + Kind is currently a one-woman indie store, meaning I pick, pack and ship all the products. I do try and keep to sociable hours to spend time with my family, so if you email on a Friday evening it's likely I'll get back to you on Monday morning.

DELIVERY COSTS:

• Standard delivery: (We are currently shipping everything by Royal Mail 24).£3.95 Order Monday to Sunday for delivery in 2-4 working days (including Northern Ireland, Highlands and Channel Islands).

• Next day delivery: Order before midday for next day Royal Mail Guaranteed delivery - Monday to Friday. After midday parcels will be sent the following business day. 

Free Standard Delivery

Free standard delivery is available on orders over £50 to England, Wales, Scottish Lowlands, Scottish Highlands, Scilly Isles and Isle of Man.

Next Day Delivery - Currently unavailable 

WE ARE CURRENTLY UNABLE TO OFFER NEXT DAY DELIVERY DUE TO LOCAL POST OFFICE OPENING TIMES.

Acceptance of Parcels

All items will be delivered to the address that you have provided, and not necessarily you in person.

If someone else signs for or otherwise accepts your parcel, the parcel will be deemed to have been delivered and no claim for none delivery will be accepted. If your parcel is delivered to BFPO, a block of flats, a university halls of residence, a house of multiple occupancy or a place of work it will be up to you to recover the parcel from whoever accepted it.

All deliveries must be accepted upon presentation by our delivery agents, even if you no longer want the products. Refusal to accept delivery of a parcel will render you liable for return delivery charges which can be substantial.

If there is a problem with the parcel you are receiving, please still accept the delivery, ask the courier to record the nature of the problem and then contact us so we can attempt to resolve the issue for you.

Re-delivery or redirection may be possible at additional cost.

Damage caused in transit can only be claimed if the damage is reported to the carrier upon signing for the goods. 

If you suspect a lost delivery, please contact us straight away providing your name, address and order number. We’ll look into it straight away.

RETURNS

We hope you’re happy with your Keep + Kind purchase. If you decide it’s not quite right for you, you can return most items (see exclusions below). Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

Please email us at returns@keepandkind.com to arrange a return, exchange or refund with 30 days of purchase.

If your item has arrived damaged or broken, we request that you email us as soon as possible after receiving your purchase and within one week. Please include images of the damaged product. This does not affect your statutory rights.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. We reserve the right to refuse a return on items deemed not to be resalable.

Several types of goods are exempt from being returned. Perishable goods such as food, cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases, specifically pierced earrings, nail varnish and face masks cannot be returned.

Please do not send your purchase back to the manufacturer.

We reserve the right to refuse to exchange or refund items that are not damaged or broken beyond their description, or the issue is not highlighted within 30 days of purchase. Any refunds will be made using the original payment method and only once your item has been returned by post. Depending on method of return, it can take up to 10 days for your returned parcel to reach us.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

There are certain situations where only partial refunds are granted: (if applicable)

• Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
• Any item that is returned more than 30 days after purchase.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at returns@keepandkind.com.

Gifts If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift credit will be emailed to you. If the item wasn’t marked as a gift when purchased, or the gift giver had the order sent to themselves to give to you later, we will have to send a refund to the person who originally made the order (the gift giver).

Address to return product:

To return your items, you should mail them to: PO Box 469, Lymington, SO41 1GE, United Kingdom. You will be responsible for paying for your own shipping costs for returning your item.

If items are returned to us without postage having been paid we will deduct the cost from any refund due.

Shipping costs are non-refundable. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

These global flavours make a perfect stocking filler or buy for yourself to grow your own!

Take your taste buds on a journey. Packed and tied in the traditional style of Japanese rice bags, these handsome paper bag growing kits are delightful gifts featuring exotic Japanese culinary plats or basils to harvest and eat. Each kit includes potting mix, seeds and instructions. 

Please note, these bags are lined with plastic to ensure they are water proof.

Once established, the plants can be easily transplanted to larger pots or the garden to fully mature.

• Kraft paper bag lined with plastic
• Potting mix
• Seed pack
• Instructions
• Dimensions: 14 x 8.5 x 3.8cm
• Instructions in English, French, Spanish 
• Origin: Japan

DELIVERY & RETURNS

DUE TO THE CURRENT GOVERNMENT ADVICE IN REGARDS TO COVID-19, please note delivery may be slightly slower than usual. We’re despatching parcels as normal, but some parcels are taking longer than usual to be delivered.

We sent most of our orders out via Royal Mail*, we work to dispatch within 24 hours, this means your order will be with you in between 2 – 4 working days.

If you order next day delivery (orders MUST be received by 1pm), your parcel will be sent by Royal Mail Special Delivery which is guaranteed next day delivery. We do not currently offer Saturday delivery.

Keep + Kind is currently a one-woman indie store, meaning I pick, pack and ship all the products. I do try and keep to sociable hours to spend time with my family, so if you email on a Friday evening it's likely I'll get back to you on Monday morning.

DELIVERY COSTS:

• Standard delivery: (We are currently shipping everything by Royal Mail 24).£3.95 Order Monday to Sunday for delivery in 2-4 working days (including Northern Ireland, Highlands and Channel Islands).

• Next day delivery: Order before midday for next day Royal Mail Guaranteed delivery - Monday to Friday. After midday parcels will be sent the following business day. 

Free Standard Delivery

Free standard delivery is available on orders over £50 to England, Wales, Scottish Lowlands, Scottish Highlands, Scilly Isles and Isle of Man.

Next Day Delivery - Currently unavailable 

WE ARE CURRENTLY UNABLE TO OFFER NEXT DAY DELIVERY DUE TO LOCAL POST OFFICE OPENING TIMES.

Acceptance of Parcels

All items will be delivered to the address that you have provided, and not necessarily you in person.

If someone else signs for or otherwise accepts your parcel, the parcel will be deemed to have been delivered and no claim for none delivery will be accepted. If your parcel is delivered to BFPO, a block of flats, a university halls of residence, a house of multiple occupancy or a place of work it will be up to you to recover the parcel from whoever accepted it.

All deliveries must be accepted upon presentation by our delivery agents, even if you no longer want the products. Refusal to accept delivery of a parcel will render you liable for return delivery charges which can be substantial.

If there is a problem with the parcel you are receiving, please still accept the delivery, ask the courier to record the nature of the problem and then contact us so we can attempt to resolve the issue for you.

Re-delivery or redirection may be possible at additional cost.

Damage caused in transit can only be claimed if the damage is reported to the carrier upon signing for the goods. 

If you suspect a lost delivery, please contact us straight away providing your name, address and order number. We’ll look into it straight away.

RETURNS

We hope you’re happy with your Keep + Kind purchase. If you decide it’s not quite right for you, you can return most items (see exclusions below). Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

Please email us at returns@keepandkind.com to arrange a return, exchange or refund with 30 days of purchase.

If your item has arrived damaged or broken, we request that you email us as soon as possible after receiving your purchase and within one week. Please include images of the damaged product. This does not affect your statutory rights.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. We reserve the right to refuse a return on items deemed not to be resalable.

Several types of goods are exempt from being returned. Perishable goods such as food, cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases, specifically pierced earrings, nail varnish and face masks cannot be returned.

Please do not send your purchase back to the manufacturer.

We reserve the right to refuse to exchange or refund items that are not damaged or broken beyond their description, or the issue is not highlighted within 30 days of purchase. Any refunds will be made using the original payment method and only once your item has been returned by post. Depending on method of return, it can take up to 10 days for your returned parcel to reach us.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

There are certain situations where only partial refunds are granted: (if applicable)

• Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
• Any item that is returned more than 30 days after purchase.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at returns@keepandkind.com.

Gifts If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift credit will be emailed to you. If the item wasn’t marked as a gift when purchased, or the gift giver had the order sent to themselves to give to you later, we will have to send a refund to the person who originally made the order (the gift giver).

Address to return product:

To return your items, you should mail them to: PO Box 469, Lymington, SO41 1GE, United Kingdom. You will be responsible for paying for your own shipping costs for returning your item.

If items are returned to us without postage having been paid we will deduct the cost from any refund due.

Shipping costs are non-refundable. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

A protective and hydrating hand cream for hard-working hands. Nursem's Caring Hand Cream is fast absorbing and uses naturally derived ingredients to soothe and protect dry and sore hands.

How it works:

• Soothes inflammation and soreness with medical grade Manuka Honey and White Willow extract.
• Conditions using a rich blend of Allantoin and Pro Vitamin B5; these immediately moisturise the skin keeping it constantly nourished.
• Protects with plant oils and Glycerin, to restore the protective barrier that retains the skin’s moisture and hydration.

Good to know: This fast-absorbing, non-greasy hand cream is naturally fragranced with Bergamot, Petitgrain and Grapefruit essential oils. It’s also suitable for sensitive skin, and just a small amount used little and often throughout the day will keep your hands protected and well conditioned. Dermatologically tested, cruelty free and free from parabens, petrolatum, mineral oil and silicone.

Recommended for: All hard-working hands, or anyone who suffers the drying and damaging effects of frequent hand washing. This product has been tested for safe use in hospitals, and is the perfect hand cream for nurses, midwives, and any other medical professional in need of natural, effective protection.

Nursem products support nurses: For every product you buy, they give a month's worth of free Nursem to a nurse or midwife. 87% of nurses suffer from contact dermatitis during their career, due to excessive hand washing/sanitising required to keep patients safe, with the average nurse washing their hands over 55 times per day! 

Nursem products are also Certified cruelty free and they are working towards more sustainable packaging options in the future.

Apply a pea-sized amount to clean, dry hands throughout the day.

Aqua (Water), Glycerin, Glyceryl Stearate Citrate, Cetearyl Alcohol, Panthenol, Allantoin, Glyceryl Stearate, Sucrose Stearate, Ethylhexyl Palmitate, Glycine Soja (Soybean) Oil, Mel (Honey), Vitis Vinifera (Grape) Seed Oil, Benzyl Alcohol, Limonene, Caprylic / Capric Triglyceride, Passiflora Edulis (Passion Flower) Seed Oil, Punica Granatum (Pomegranate) Seed Oil, Citrus Paradisi (Grapefruit) Peel Oil, Citrus Aurantium Bergamia (Bergamot) Fruit Oil, Sodium Hydroxide, Xanthan Gum, Salix Alba (Willow) Bark Extract, Salicylic Acid, Citrus Aurantium Amara (Bitter Orange) Leaf/Twig Oil, Linalool, Tocopheryl Acetate, Sorbic Acid, Geraniol, Citral How to use: Apply a pea-sized amount to clean, dry hands throughout the day.

DELIVERY & RETURNS

DUE TO THE CURRENT GOVERNMENT ADVICE IN REGARDS TO COVID-19, please note delivery may be slightly slower than usual. We’re despatching parcels as normal, but some parcels are taking longer than usual to be delivered.

We sent most of our orders out via Royal Mail*, we work to dispatch within 24 hours, this means your order will be with you in between 2 – 4 working days.

If you order next day delivery (orders MUST be received by 1pm), your parcel will be sent by Royal Mail Special Delivery which is guaranteed next day delivery. We do not currently offer Saturday delivery.

Keep + Kind is currently a one-woman indie store, meaning I pick, pack and ship all the products. I do try and keep to sociable hours to spend time with my family, so if you email on a Friday evening it's likely I'll get back to you on Monday morning.

DELIVERY COSTS:

• Standard delivery: (We are currently shipping everything by Royal Mail 24).£3.95 Order Monday to Sunday for delivery in 2-4 working days (including Northern Ireland, Highlands and Channel Islands).

• Next day delivery: Order before midday for next day Royal Mail Guaranteed delivery - Monday to Friday. After midday parcels will be sent the following business day. 

Free Standard Delivery

Free standard delivery is available on orders over £50 to England, Wales, Scottish Lowlands, Scottish Highlands, Scilly Isles and Isle of Man.

Next Day Delivery - Currently unavailable 

WE ARE CURRENTLY UNABLE TO OFFER NEXT DAY DELIVERY DUE TO LOCAL POST OFFICE OPENING TIMES.

Acceptance of Parcels

All items will be delivered to the address that you have provided, and not necessarily you in person.

If someone else signs for or otherwise accepts your parcel, the parcel will be deemed to have been delivered and no claim for none delivery will be accepted. If your parcel is delivered to BFPO, a block of flats, a university halls of residence, a house of multiple occupancy or a place of work it will be up to you to recover the parcel from whoever accepted it.

All deliveries must be accepted upon presentation by our delivery agents, even if you no longer want the products. Refusal to accept delivery of a parcel will render you liable for return delivery charges which can be substantial.

If there is a problem with the parcel you are receiving, please still accept the delivery, ask the courier to record the nature of the problem and then contact us so we can attempt to resolve the issue for you.

Re-delivery or redirection may be possible at additional cost.

Damage caused in transit can only be claimed if the damage is reported to the carrier upon signing for the goods. 

If you suspect a lost delivery, please contact us straight away providing your name, address and order number. We’ll look into it straight away.

RETURNS

We hope you’re happy with your Keep + Kind purchase. If you decide it’s not quite right for you, you can return most items (see exclusions below). Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

Please email us at returns@keepandkind.com to arrange a return, exchange or refund with 30 days of purchase.

If your item has arrived damaged or broken, we request that you email us as soon as possible after receiving your purchase and within one week. Please include images of the damaged product. This does not affect your statutory rights.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. We reserve the right to refuse a return on items deemed not to be resalable.

Several types of goods are exempt from being returned. Perishable goods such as food, cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases, specifically pierced earrings, nail varnish and face masks cannot be returned.

Please do not send your purchase back to the manufacturer.

We reserve the right to refuse to exchange or refund items that are not damaged or broken beyond their description, or the issue is not highlighted within 30 days of purchase. Any refunds will be made using the original payment method and only once your item has been returned by post. Depending on method of return, it can take up to 10 days for your returned parcel to reach us.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

There are certain situations where only partial refunds are granted: (if applicable)

• Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
• Any item that is returned more than 30 days after purchase.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at returns@keepandkind.com.

Gifts If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift credit will be emailed to you. If the item wasn’t marked as a gift when purchased, or the gift giver had the order sent to themselves to give to you later, we will have to send a refund to the person who originally made the order (the gift giver).

Address to return product:

To return your items, you should mail them to: PO Box 469, Lymington, SO41 1GE, United Kingdom. You will be responsible for paying for your own shipping costs for returning your item.

If items are returned to us without postage having been paid we will deduct the cost from any refund due.

Shipping costs are non-refundable. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

Extra thickening shampoo bar with Cocoa & Cardamon - smells like dessert. A high quality shampoo, minus the wasteful plastic bottle. 

Want thicker, fuller hair? This is the shampoo bar for you. pH balanced and infused with Natural oils only. Coconut oil (vitamins K, E & Iron) & Argan oil (antioxidants). Our shampoo bars don't just CLEAN your hair, they TREAT it too. Lasting twice as long as a standard shampoo bottle, it delivers uncompromising results, without the wasteful plastic bottle.

Approx 80+ washes. No 'transition period’. This Cocoa & Cardamom scented bar aims to give your hair the strength it needs. It leave your hair feeling thicker, fuller, revitalised and restored. Perfect for those with thin/fine hair. Ideal for travelling/ going to the gym etc.

Wet hair, lather up the bar in wet hands, massage the lather into your hair from roots to ends, rinse off. Repeat if desired.

Quite possibly the best shampoo bar out there, looks good too.

pH balanced, soap free, vegan friendly, plastic free, cruelty free, sls/paraben/phthaltes free, made in the U.K. Suitable for most hair types.

• pH balanced
• Soap free,
• Vegan friendly
• Plastic free
• Cruelty free
• SLS/paraben/phthaltes free
• Made in the U.K.
• Suitable for most hair types.
  

Sodium Cocoyl Isethionate, Hydrogenated Vegetable Oil, Aqua (Water), Polyglyceryl-4 Laurate, Glycerin, Parfum (Fragrance), Cocos Nucifera (Coconut) Oil, Argania Spinosa Oil, Tetrasodium Glutamate Diacetate, Hexyl Cinnamal, Linalool, Citronellol, Geraniol.

DELIVERY & RETURNS

DUE TO THE CURRENT GOVERNMENT ADVICE IN REGARDS TO COVID-19, please note delivery may be slightly slower than usual. We’re despatching parcels as normal, but some parcels are taking longer than usual to be delivered.

We sent most of our orders out via Royal Mail*, we work to dispatch within 24 hours, this means your order will be with you in between 2 – 4 working days.

If you order next day delivery (orders MUST be received by 1pm), your parcel will be sent by Royal Mail Special Delivery which is guaranteed next day delivery. We do not currently offer Saturday delivery.

Keep + Kind is currently a one-woman indie store, meaning I pick, pack and ship all the products. I do try and keep to sociable hours to spend time with my family, so if you email on a Friday evening it's likely I'll get back to you on Monday morning.

DELIVERY COSTS:

• Standard delivery: (We are currently shipping everything by Royal Mail 24).£3.95 Order Monday to Sunday for delivery in 2-4 working days (including Northern Ireland, Highlands and Channel Islands).

• Next day delivery: Order before midday for next day Royal Mail Guaranteed delivery - Monday to Friday. After midday parcels will be sent the following business day. 

Free Standard Delivery

Free standard delivery is available on orders over £50 to England, Wales, Scottish Lowlands, Scottish Highlands, Scilly Isles and Isle of Man.

Next Day Delivery - Currently unavailable 

WE ARE CURRENTLY UNABLE TO OFFER NEXT DAY DELIVERY DUE TO LOCAL POST OFFICE OPENING TIMES.

Acceptance of Parcels

All items will be delivered to the address that you have provided, and not necessarily you in person.

If someone else signs for or otherwise accepts your parcel, the parcel will be deemed to have been delivered and no claim for none delivery will be accepted. If your parcel is delivered to BFPO, a block of flats, a university halls of residence, a house of multiple occupancy or a place of work it will be up to you to recover the parcel from whoever accepted it.

All deliveries must be accepted upon presentation by our delivery agents, even if you no longer want the products. Refusal to accept delivery of a parcel will render you liable for return delivery charges which can be substantial.

If there is a problem with the parcel you are receiving, please still accept the delivery, ask the courier to record the nature of the problem and then contact us so we can attempt to resolve the issue for you.

Re-delivery or redirection may be possible at additional cost.

Damage caused in transit can only be claimed if the damage is reported to the carrier upon signing for the goods. 

If you suspect a lost delivery, please contact us straight away providing your name, address and order number. We’ll look into it straight away.

RETURNS

We hope you’re happy with your Keep + Kind purchase. If you decide it’s not quite right for you, you can return most items (see exclusions below). Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

Please email us at returns@keepandkind.com to arrange a return, exchange or refund with 30 days of purchase.

If your item has arrived damaged or broken, we request that you email us as soon as possible after receiving your purchase and within one week. Please include images of the damaged product. This does not affect your statutory rights.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. We reserve the right to refuse a return on items deemed not to be resalable.

Several types of goods are exempt from being returned. Perishable goods such as food, cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases, specifically pierced earrings, nail varnish and face masks cannot be returned.

Please do not send your purchase back to the manufacturer.

We reserve the right to refuse to exchange or refund items that are not damaged or broken beyond their description, or the issue is not highlighted within 30 days of purchase. Any refunds will be made using the original payment method and only once your item has been returned by post. Depending on method of return, it can take up to 10 days for your returned parcel to reach us.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

There are certain situations where only partial refunds are granted: (if applicable)

• Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
• Any item that is returned more than 30 days after purchase.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at returns@keepandkind.com.

Gifts If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift credit will be emailed to you. If the item wasn’t marked as a gift when purchased, or the gift giver had the order sent to themselves to give to you later, we will have to send a refund to the person who originally made the order (the gift giver).

Address to return product:

To return your items, you should mail them to: PO Box 469, Lymington, SO41 1GE, United Kingdom. You will be responsible for paying for your own shipping costs for returning your item.

If items are returned to us without postage having been paid we will deduct the cost from any refund due.

Shipping costs are non-refundable. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

Maybe it's the truth, maybe it's an excuse. Who knows? They won't.

Mean Mail - Cards for those you love and those you love to hate. 

Some people don't gush, so why should their cards? Sarcasm and irony are hallmarks of British humour and these cards are the perfect accompaniment.

Mean Mail cards are handprinted and made using responsibly sourced materials with an eco-conscious printer. Always FSC.

• 350gsm FSC certified peach card
• Green foil (please rip out prior to recycling)
• Blue envelope
• 14.8cm x 10.5cm
• Blank inside
• Handprinted in London, UK

DELIVERY & RETURNS

DUE TO THE CURRENT GOVERNMENT ADVICE IN REGARDS TO COVID-19, please note delivery may be slightly slower than usual. We’re despatching parcels as normal, but some parcels are taking longer than usual to be delivered.

We sent most of our orders out via Royal Mail*, we work to dispatch within 24 hours, this means your order will be with you in between 2 – 4 working days.

If you order next day delivery (orders MUST be received by 1pm), your parcel will be sent by Royal Mail Special Delivery which is guaranteed next day delivery. We do not currently offer Saturday delivery.

Keep + Kind is currently a one-woman indie store, meaning I pick, pack and ship all the products. I do try and keep to sociable hours to spend time with my family, so if you email on a Friday evening it's likely I'll get back to you on Monday morning.

DELIVERY COSTS:

• Standard delivery: (We are currently shipping everything by Royal Mail 24).£3.95 Order Monday to Sunday for delivery in 2-4 working days (including Northern Ireland, Highlands and Channel Islands).

• Next day delivery: Order before midday for next day Royal Mail Guaranteed delivery - Monday to Friday. After midday parcels will be sent the following business day. 

Free Standard Delivery

Free standard delivery is available on orders over £50 to England, Wales, Scottish Lowlands, Scottish Highlands, Scilly Isles and Isle of Man.

Next Day Delivery - Currently unavailable 

WE ARE CURRENTLY UNABLE TO OFFER NEXT DAY DELIVERY DUE TO LOCAL POST OFFICE OPENING TIMES.

Acceptance of Parcels

All items will be delivered to the address that you have provided, and not necessarily you in person.

If someone else signs for or otherwise accepts your parcel, the parcel will be deemed to have been delivered and no claim for none delivery will be accepted. If your parcel is delivered to BFPO, a block of flats, a university halls of residence, a house of multiple occupancy or a place of work it will be up to you to recover the parcel from whoever accepted it.

All deliveries must be accepted upon presentation by our delivery agents, even if you no longer want the products. Refusal to accept delivery of a parcel will render you liable for return delivery charges which can be substantial.

If there is a problem with the parcel you are receiving, please still accept the delivery, ask the courier to record the nature of the problem and then contact us so we can attempt to resolve the issue for you.

Re-delivery or redirection may be possible at additional cost.

Damage caused in transit can only be claimed if the damage is reported to the carrier upon signing for the goods. 

If you suspect a lost delivery, please contact us straight away providing your name, address and order number. We’ll look into it straight away.

RETURNS

We hope you’re happy with your Keep + Kind purchase. If you decide it’s not quite right for you, you can return most items (see exclusions below). Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

Please email us at returns@keepandkind.com to arrange a return, exchange or refund with 30 days of purchase.

If your item has arrived damaged or broken, we request that you email us as soon as possible after receiving your purchase and within one week. Please include images of the damaged product. This does not affect your statutory rights.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. We reserve the right to refuse a return on items deemed not to be resalable.

Several types of goods are exempt from being returned. Perishable goods such as food, cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases, specifically pierced earrings, nail varnish and face masks cannot be returned.

Please do not send your purchase back to the manufacturer.

We reserve the right to refuse to exchange or refund items that are not damaged or broken beyond their description, or the issue is not highlighted within 30 days of purchase. Any refunds will be made using the original payment method and only once your item has been returned by post. Depending on method of return, it can take up to 10 days for your returned parcel to reach us.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

There are certain situations where only partial refunds are granted: (if applicable)

• Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
• Any item that is returned more than 30 days after purchase.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at returns@keepandkind.com.

Gifts If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift credit will be emailed to you. If the item wasn’t marked as a gift when purchased, or the gift giver had the order sent to themselves to give to you later, we will have to send a refund to the person who originally made the order (the gift giver).

Address to return product:

To return your items, you should mail them to: PO Box 469, Lymington, SO41 1GE, United Kingdom. You will be responsible for paying for your own shipping costs for returning your item.

If items are returned to us without postage having been paid we will deduct the cost from any refund due.

Shipping costs are non-refundable. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

Stay safe when you're on the go with Nathalie Bond's Hand Sanitiser made with 70% alcohol, water, glycerin and peppermint and eucalyptus essential oils to kill off 99.99% of germs and bacteria.

Washing hands thoroughly with soap and water is always best to prevent the spread of bacteria, but this pocket-size bottle will help keep your hands bacteria and germ-free when you're out and about.

WARNING: Flammable liquid and vapour – keep away from sources of heat and ignition – no smoking during use. Keep out of reach of children – to be used only under adult supervision. 

Spray onto hands and rub together until hands are dry. For external use only – not to be used around the eyes, mucous membranes, broken or irritated skin. If irritation occurs please discontinue use. Do not ingest. Do not spray on clothes or fabric.

Nathalie Bond make products with the finest organic ingredients and packaged where possible in plastic-free recyclable packaging. No parabens. No synthetic fragrances. No SLS. 

• Peppermint and eucalyptus
• 30ml
• Glass bottle with plastic spray

Alcohol denat (70%), aqua (water), glycerin (palm free - derived from rapeseed), mentha piperita (peppermint) oil, eucalyptus globulus (eucalyptus) leaf oil, limonene+, linalool+.
+natural component of essential oils

DELIVERY & RETURNS

DUE TO THE CURRENT GOVERNMENT ADVICE IN REGARDS TO COVID-19, please note delivery may be slightly slower than usual. We’re despatching parcels as normal, but some parcels are taking longer than usual to be delivered.

We sent most of our orders out via Royal Mail*, we work to dispatch within 24 hours, this means your order will be with you in between 2 – 4 working days.

If you order next day delivery (orders MUST be received by 1pm), your parcel will be sent by Royal Mail Special Delivery which is guaranteed next day delivery. We do not currently offer Saturday delivery.

Keep + Kind is currently a one-woman indie store, meaning I pick, pack and ship all the products. I do try and keep to sociable hours to spend time with my family, so if you email on a Friday evening it's likely I'll get back to you on Monday morning.

DELIVERY COSTS:

• Standard delivery: (We are currently shipping everything by Royal Mail 24).£3.95 Order Monday to Sunday for delivery in 2-4 working days (including Northern Ireland, Highlands and Channel Islands).

• Next day delivery: Order before midday for next day Royal Mail Guaranteed delivery - Monday to Friday. After midday parcels will be sent the following business day. 

Free Standard Delivery

Free standard delivery is available on orders over £50 to England, Wales, Scottish Lowlands, Scottish Highlands, Scilly Isles and Isle of Man.

Next Day Delivery - Currently unavailable 

WE ARE CURRENTLY UNABLE TO OFFER NEXT DAY DELIVERY DUE TO LOCAL POST OFFICE OPENING TIMES.

Acceptance of Parcels

All items will be delivered to the address that you have provided, and not necessarily you in person.

If someone else signs for or otherwise accepts your parcel, the parcel will be deemed to have been delivered and no claim for none delivery will be accepted. If your parcel is delivered to BFPO, a block of flats, a university halls of residence, a house of multiple occupancy or a place of work it will be up to you to recover the parcel from whoever accepted it.

All deliveries must be accepted upon presentation by our delivery agents, even if you no longer want the products. Refusal to accept delivery of a parcel will render you liable for return delivery charges which can be substantial.

If there is a problem with the parcel you are receiving, please still accept the delivery, ask the courier to record the nature of the problem and then contact us so we can attempt to resolve the issue for you.

Re-delivery or redirection may be possible at additional cost.

Damage caused in transit can only be claimed if the damage is reported to the carrier upon signing for the goods. 

If you suspect a lost delivery, please contact us straight away providing your name, address and order number. We’ll look into it straight away.

RETURNS

We hope you’re happy with your Keep + Kind purchase. If you decide it’s not quite right for you, you can return most items (see exclusions below). Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

Please email us at returns@keepandkind.com to arrange a return, exchange or refund with 30 days of purchase.

If your item has arrived damaged or broken, we request that you email us as soon as possible after receiving your purchase and within one week. Please include images of the damaged product. This does not affect your statutory rights.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. We reserve the right to refuse a return on items deemed not to be resalable.

Several types of goods are exempt from being returned. Perishable goods such as food, cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases, specifically pierced earrings, nail varnish and face masks cannot be returned.

Please do not send your purchase back to the manufacturer.

We reserve the right to refuse to exchange or refund items that are not damaged or broken beyond their description, or the issue is not highlighted within 30 days of purchase. Any refunds will be made using the original payment method and only once your item has been returned by post. Depending on method of return, it can take up to 10 days for your returned parcel to reach us.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

There are certain situations where only partial refunds are granted: (if applicable)

• Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
• Any item that is returned more than 30 days after purchase.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at returns@keepandkind.com.

Gifts If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift credit will be emailed to you. If the item wasn’t marked as a gift when purchased, or the gift giver had the order sent to themselves to give to you later, we will have to send a refund to the person who originally made the order (the gift giver).

Address to return product:

To return your items, you should mail them to: PO Box 469, Lymington, SO41 1GE, United Kingdom. You will be responsible for paying for your own shipping costs for returning your item.

If items are returned to us without postage having been paid we will deduct the cost from any refund due.

Shipping costs are non-refundable. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

The perfect pair of socks for a bicycle enthusiast or anyone who uses pedal power on the road. These black socks have a splash of colour injected in the little bike motifs.

Bamboo socks are luxuriously soft and naturally odor resistant. The socks feature a reinforced heel and toe as well as hand linked seams for added comfort, no sock on the market comes close in terms of softness, fit and durability.

Swole Panda was created to provide accessories that combine style with sustainability, thus minimising the impact to our environment. They consider the entire supply chain when producing their product.

Bamboo is fast growing and is sourced from a sustainably managed forest in China's Jiangxi Province - the forest is naturally occurring on a steep slope, maximising an otherwise unusable area.

• One paid of men's blue bicycle designed socks in size 7-11 (EU 40-47)
• Machine wash at 30-40°C with like colours. Machine tumble drying not recommended
• Eco friendly bamboo
• Naturally odor resistant

DELIVERY & RETURNS

DUE TO THE CURRENT GOVERNMENT ADVICE IN REGARDS TO COVID-19, please note delivery may be slightly slower than usual. We’re despatching parcels as normal, but some parcels are taking longer than usual to be delivered.

We sent most of our orders out via Royal Mail*, we work to dispatch within 24 hours, this means your order will be with you in between 2 – 4 working days.

If you order next day delivery (orders MUST be received by 1pm), your parcel will be sent by Royal Mail Special Delivery which is guaranteed next day delivery. We do not currently offer Saturday delivery.

Keep + Kind is currently a one-woman indie store, meaning I pick, pack and ship all the products. I do try and keep to sociable hours to spend time with my family, so if you email on a Friday evening it's likely I'll get back to you on Monday morning.

DELIVERY COSTS:

• Standard delivery: (We are currently shipping everything by Royal Mail 24).£3.95 Order Monday to Sunday for delivery in 2-4 working days (including Northern Ireland, Highlands and Channel Islands).

• Next day delivery: Order before midday for next day Royal Mail Guaranteed delivery - Monday to Friday. After midday parcels will be sent the following business day. 

Free Standard Delivery

Free standard delivery is available on orders over £50 to England, Wales, Scottish Lowlands, Scottish Highlands, Scilly Isles and Isle of Man.

Next Day Delivery - Currently unavailable 

WE ARE CURRENTLY UNABLE TO OFFER NEXT DAY DELIVERY DUE TO LOCAL POST OFFICE OPENING TIMES.

Acceptance of Parcels

All items will be delivered to the address that you have provided, and not necessarily you in person.

If someone else signs for or otherwise accepts your parcel, the parcel will be deemed to have been delivered and no claim for none delivery will be accepted. If your parcel is delivered to BFPO, a block of flats, a university halls of residence, a house of multiple occupancy or a place of work it will be up to you to recover the parcel from whoever accepted it.

All deliveries must be accepted upon presentation by our delivery agents, even if you no longer want the products. Refusal to accept delivery of a parcel will render you liable for return delivery charges which can be substantial.

If there is a problem with the parcel you are receiving, please still accept the delivery, ask the courier to record the nature of the problem and then contact us so we can attempt to resolve the issue for you.

Re-delivery or redirection may be possible at additional cost.

Damage caused in transit can only be claimed if the damage is reported to the carrier upon signing for the goods. 

If you suspect a lost delivery, please contact us straight away providing your name, address and order number. We’ll look into it straight away.

RETURNS

We hope you’re happy with your Keep + Kind purchase. If you decide it’s not quite right for you, you can return most items (see exclusions below). Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

Please email us at returns@keepandkind.com to arrange a return, exchange or refund with 30 days of purchase.

If your item has arrived damaged or broken, we request that you email us as soon as possible after receiving your purchase and within one week. Please include images of the damaged product. This does not affect your statutory rights.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. We reserve the right to refuse a return on items deemed not to be resalable.

Several types of goods are exempt from being returned. Perishable goods such as food, cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases, specifically pierced earrings, nail varnish and face masks cannot be returned.

Please do not send your purchase back to the manufacturer.

We reserve the right to refuse to exchange or refund items that are not damaged or broken beyond their description, or the issue is not highlighted within 30 days of purchase. Any refunds will be made using the original payment method and only once your item has been returned by post. Depending on method of return, it can take up to 10 days for your returned parcel to reach us.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

There are certain situations where only partial refunds are granted: (if applicable)

• Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
• Any item that is returned more than 30 days after purchase.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at returns@keepandkind.com.

Gifts If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift credit will be emailed to you. If the item wasn’t marked as a gift when purchased, or the gift giver had the order sent to themselves to give to you later, we will have to send a refund to the person who originally made the order (the gift giver).

Address to return product:

To return your items, you should mail them to: PO Box 469, Lymington, SO41 1GE, United Kingdom. You will be responsible for paying for your own shipping costs for returning your item.

If items are returned to us without postage having been paid we will deduct the cost from any refund due.

Shipping costs are non-refundable. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.